Retailer Operations Manager

COMPANY BACKGROUND

Love.

It's what makes Subaru, Subaru®.

As a leading auto brand in the US, we strive to be More Than a Car Company®.

Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow.

That's what we call our Subaru Love Promise®.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability.

With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subaru's company culture is built on collaboration, diversity, and a shared passion for our product.

We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table.

Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.

MAJOR RESPONSIBILITIES


* Maintains responsibility for national management of multi-ownership Public Companies.

This includes engagement and coordination of Zones/Regions to ensure consistent deliverables of key messages and metrics that engage these entities in their Subaru operations and/or provide the platform for legal enforcement of the Subaru Dealer Agreements, as well as monthly tracking of key metrics and face-to-face meetings along with Zone and Regional personnel.


* Leads the National LPCCA Seeds program, ensuring enhanced customer deliverables throughout the retailer network.

Develops the "exception" standards and controls for consistency across Regions/Zones.


* Leads the Coefficient Contact Management/Planning for Success (PFS) Report processes including quality control of field report content and consistency of application, which includes vendor(s) management and further development of the Coefficient platform.


* Develops PFS process content and templates for field Sales/Fixed Operations and Market Development strategy executions.


* Coordinates the Retailer Development field meetings and presents at the meetings, including PFS, NAMAD, NRO, NRDC, Org Meetings, MA program, NTC, and NBC.

ADDITIONAL RESPONSIBILITIES


* Serves as field liaison for retailer conflict resolution.

Required Skills and Personal Qualifications


* Ability to work independently.


* Ability to effectively manage others.


* Ability to fulfill cross-functional Market Development roles and actions as business needs warrant.


* Strong communication skills with the ability to effectively communicate with all levels of the organization.


* Excellent organization and time management skills; highly successful at handling multiple priorities and detail-oriented.


* Highly proficient with Microsoft Excel, PowerPoint, and Word.


* Field (Region/Zone) experience preferred.

Education/Exper...