Digital Channels & Connectivity- Host-To-Host- Product Associate- Payments

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Digital Channels & Connectivity, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Embark on a transformative journey with us as we revolutionize payment connectivity channels, redefining how bulk payments are processed using state-of-the-art File transmission and API solutions.

Elevate client experiences with streamlined onboarding, digital enablement, and robust support.

Our advanced, secure connectivity scales effortlessly, processing payments in industry-supported formats.

Together, we will build not just a product, but a platform that revolutionizes the way developers interact with JP Morgan Payments technologies, fostering innovation and further driving our growth in the digital economy.

Job responsibilities



* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery


* Considers and plans for upstream and downstream implications of new product features on the overall product experience


* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers


* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle


* Writes the requirements, epics, and user stories to support product development


* Develop and maintain a clear product strategy for file transmission connectivity, payment processing and reporting, including defining the target market, understanding customer needs, and identifying opportunities for product growth and differentiation


* Deliver tactical and strategic solutions to enhance clients' ability to utilize the file transmission channels in the most secure and commercially viable


* Work across global regions, line of business boundaries, and diverse Product areas to form partnerships and drive the construction of robust client-facing features

Required qualifications, capabilities, and skills



* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery and requirements definition


* Developing knowledge of data analytics ...