Technology Adoption Analyst - Remote - Nationwide

Remote, Nationwide - Seeking Technology Adoption Analyst

Everybody Has A Role To Play In Transforming Healthcare

If you want to be part of changing healthcare to better serve patients, you are in the right place.

With Vituity you will join a team of individuals dedicated to our culture of caring and work to develop and implement innovative solutions, while tackling some of the healthcare industry's most challenging situations from the inside.

Join the Vituity Team.

At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose.

We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities.

We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year.

With Vituity, if you ever need to move, you can take your job with you.

The Opportunity


* Optimizing or creating analytic tools to measure adoption and experience metrics such as active users, end-user effort, end-user satisfaction, net promoter score.


* Developing adoption metrics.


* Creating avenues for end-user information gathering such as surveys, end-user observation, focus groups.


* Working with the Service Desk Team and analyzing Ticketing and trouble-shooting data that require a solution.


* Retrieving available user data from technology tools and performing a crosswalk with Vituity data (eg.

persona information).


* Researching best practices both within Vituity and externally.


* Regularly presenting findings graphically, and in meetings with key stakeholders.


* Coordinating with developers and platform owners to build and implement technology solutions; this can include planning and prioritizing project and operational initiative work.


* Providing advice and doing technical training with super-users (e.g., SharePoint Content Stewards; Citizen Developers) and end-users.


* Writing articles and knowledge base articles to help end-users use their tools with greater efficiency.

Required Experience and Competencies


* Bachelor's degree required.


* 3-5 years of experience working with technology, digital adoption, change management, or equivalent related years of experience required.


* Experience in data analysis required.


* Advanced Degree or equivalent preferred.


* Previous experience with Google Analytics; relational databases preferred.


* Previous experience managing change efforts for technology transformation initiatives and implementations preferred.


* Excellent written and verbal communication.


* Strong reporting skills.


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