IT Vendor Management Advisor – Senior

Company

Federal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems.

We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.

Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.

In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.

All brought together in a flexible work environment where you can truly find balance.

About The Opportunity

The National IT Treasury Services Division has an immediate opening for an IT Vendor Management Advisor – Senior.  We serve as a hosting provider for the U.S.

Treasury, spanning robust on premise and innovative hosting offerings in Amazon Web Services (AWS).

As part of offering these services, we utilize a primarily outsourced arrangement with several large managed services providers to deliver outcomes and support the Treasury’s critical mission.

As an IT Vendor Manager Advisor, you will be essential to supporting our division and key vendors associated with maintaining our cloud and on-prem infrastructure that support our Treasury applications and business lines.

On a day-to-day basis you will work with various individuals within our division and outside to ensure our vendors are meeting their contract deliverables and ultimately providing the support needed to maintain operational excellence. 

What You Will Do:


* Develop and maintain relationships with multiple vendors and understand the products and services they support.


* Monitor key vendors for performance, support, and risk management.


* Engage third party vendors for escalations related to support and address vendor incidents and support cases; negotiate performance issues and concerns.


* Support and manage Request for Proposal (RFP), Request for Information (RFI), Request for Quote (RFQ) processes as needed.


* Participate in contract and Statement of Work (SOW) renewals and amendments.


* Perform contract research for vendors, to understand service levels, support agreements, terms and conditions.


* Arrange and host governance meetings with key vendors and executives.


* Participate and support the annual vendor scorecard process, gathering data, feedback, to create and share presentations with leadership and vendor executives and stakeholders.


* Support Asset Management, both hardware and software.


* Track and support the onb...