Inventory Control Supervisor, South Coast Plaza

The Team:

The Hermès South Coast Plaza Boutique opened in 1997 and focuses on providing extraordinary service to clients as a part of the Western Region.

This position will report to the Operations Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Opportunity:

The Inventory Control Supervisor is responsible for the management of the store inventory.

The primary duties include receiving packages, merchandise in to the store inventory accurately and efficiently on the day in which it arrives, ticketing merchandise and generating packing and shipping transfer and RTV of merchandise to other locations efficiently and accurately.

All records associated with receiving and shopping merchandise will be carefully and accurately maintained in filing systems.

The Inventory Control Supervisor is responsible for the processing, recording and following up on all after sales service.

The Inventory Control Supervisor will provide support to store management to organize, conduct and reconcile weekly cycle counts and bi-annual inventories.

The Inventory Control Supervisor is also responsible for the ordering and maintaining of adequate stock levels in shipping/selling supplies, as well as store and kitchen supplies.

All other duties as assigned by the supervisor.

About the Role:


* Maintain an accurate and organized store inventory.

Organize and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Managing Director and Operations Director.


* Process all incoming and outgoing shipments within the business day they are generated.

Ensure proper documentation is completed.


* Check in all returns against previous day's business.


* Print and ticket merchandise, returns and price updates.


* Process, record, maintain and follow up on all aftersales service.


* Process damages, maintain inventory for damages.


* Work with Store Management to analyze business and replenish needs.


* Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis.

Supervisory Responsibility


* NO

Budget Responsibility


* YES

In partnership with store management, this role is responsible for reviewing and adhering to budget for shipping supplies, orange supplies, office supplies and kitchen supplies with direction from the Managing Director and Operations Director.

Decision Making Responsibility


* NO

About You


* 2+ years in experience in operations or back of house Supervisory capacity, in a luxury retail environment preferred


* Effective written and verbal communication skills.


* Ability to effectively analyze information.


* Ability to problem-solve.


* Ability to multi-task with accuracy.


* Attention to detail.


* Ability to follow both written and verbal policies and directives.
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