Stock Controller

Key Responsibilities

Stock Operations Management and Control


* Day-to-day operations and controls for perfect stock accuracy


* Ensure all stock and stock management systems are managed and maintained accurately, within the agreed parameters and in a timely manner.

This includes accurately processing deliveries, claims, returns, transfers, special movements, damaged items, stolen items and loan items using correct systems and following the policies and procedures.

Ensure Stock Manager's approval is obtained where required.


* Manage the daily replenishment of all storage areas on the salesfloor (products and packaging).


* Monitor and close expired reservations and reintegrate them into available stock on a daily basis.


* Assist the Stock Manager in the follow-up and correction of negative stocks daily.


* Ensure that ticketing is accurate and regularly checked (through deliveries and cycle counts).


* Manage defective/damaged goods


* Follow and maintain the process for management of defective/damaged goods.

Maintain the defined area in the stockroom for these goods.


* Communicate all stock and quality issues with the Stock Manager.


* Stock takes and cycle counts


* Perform an appropriate preparation of stock takes and cycle counts


* Contribute to scanning and investigation of discrepancies.


* Contribute to producing the final report for Finance department (to be validated by Store Manager)


* Propose corrective actions to improve future stock takes results (methods, tool, training) and reduce shrinkage.


* Help decrease store shrinkage by researching inventory discrepancies and reporting suspicious activities to the store management.

2.

Continuous process improvement and performance follow-up



* Implement an optimized organisation of storage


* Contribute to the definition and implementation of back and front office storage practices in line with the business needs and internal best practices


* Participate in discussions with representatives of the sales team (+VM for storage on the shop floor) to propose and perform adjustments and improvements of storage practices, equipment and distribution


* Stock-related procedures


* Ensure an appropriate implementation of storage rules, stock procedures and best practices by all team members (5S controls, KPIs follow-up etc.)


* Develop a perfect knowledge and mastery of all stock-related processes and tools: be able to train and remind other team members on those topics.

3.

Coordination and Transversal Management



* Work in constant cooperation with the store team: Stock Manager, sales teams (improvement / adjustment proposal of storage organization, floor storage replenishment etc.), Sales& Service Support (eg: receiving of repaired items and Customer Orders)


* Liaise with Head Office: Liaise with Head Office: be in contact with upstream stakeholders only matters related to the stock (Warehous...