Sales Associate Knokke

General Mission
As Sales Associate you are at the heart of the sales activities in store.

You will enchant every visitor with simplicity, surprise and generosity, delivering quality service at all times.

You make sure to adapt to each client, identifying their needs and surprising them across the different Hermès universes.
You focus on delivering high quality sales, developing strong client relationships, and delivering post-sale services.
Main activities


* Be the client's first impression of Hermès image & convey simplicity and generosity at all times


* Provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image


* Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients


* Call on current & potential customers to establish & maintain client relationship and to inform about new products & services


* Identify & handle client enquiries and concerns

Profile
What you will need :


* At least 5 years of relevant customer facing experience in luxury retail or another high-end service environment


* A natural passion for people & service


* The ability to adapt to different cultures & a real sense of empathy


* A team player attitude to reach a common goal & go the extra mile


* Fluent in Dutch and good French & English.

What you will find:


* A small dynamic team with great spirit and high standards


* A growing company with a strong family base and values


* Training adapted to your needs


* The opportunity to bring & develop your own local client network