Team Leader - Shipping & Receiving

Team Leader: Shipping & Receiving

General description of job:

Coordinate logistics to lead the fast-paced shipping department in meeting daily customer demands by fulfilling orders on time and providing outstanding service on shipping options for the customer.

Keep up to date on all small carrier changes, regulations and customer needs.

Balance and close out each day.

Review and follow up on department issues updates, and carrier issues.

Duties, tasks and responsibilities:


* Perform all shipping tasks required to create satisfied customers, internal and external.


* Perform all tasks in a timely and economical manner.


* Communicate with each department


* Follow policies and procedures in the EFP Employee Manual, Quality Assurance Manual, Safety Manual, and shipping procedures.

Hours and Reporting:


* Reports directly to the Production Manager


* Hours will vary and rotate from a range of 7:30am to 4pm Monday thru Friday

Requirements and skills needed for the job:


* Shipping experience


* Experience in leading and coaching small teams


* Ability to follow and enforce all required safety policies and practices


* Desire for continuous improvement and growth


* Experience in customer service and computers or equivalent training


* Writing, math and communication skills


* Ability to work effectively with other teams


* Ability to manage small projects personally and work independently


* Organizational skills and detailed oriented with a quality mindset


* Ability to work within a deadline under pressure and handle interruptions


* Ability to stand and walk for long periods, climb ladders, reach overhead and lift to 30 to 50 lbs.

occasionally

Additional skills that are helpful but not required:


* Experience in customer service and telephone or equivalent training


* Warehousing/parts storage or fulfillment experience


* Shipping experience with UPS, USPS, FedEx, LTL

Summary description: other duties and responsibilities as required and needed that arise.

This job description in no way states or implies that these are the only duties to be performed by this employee.

He or she will be required to follow any other instructions and to perform any other duties requested by his or her leader or supervisor

Company Overview

An industry leader in providing practical solutions to foam molding and fabrication, EFP has a diversified product offering and serves the pharmaceutical, biotech, medical, automotive, recreational vehicle, appliance, plumbing, consumer goods, and building and construction industries.

The company is headquartered in Elkhart, Indiana and has manufacturing locations in Elkhart, Indiana, Evansville, Indiana, Decatur, Alabama, La Vergne, Tennessee, and Reno, Nevada.

EFP can design, mold, fabricate and provide fulfillment capabilities, kitting, assembly, custom systems, and inventory management.

Nashville is also home to the company's Temperatur...