Product Specialist 3

Summary:

This role is responsible for developing and delivering technical support training, and product expertise to customers and internal teams

Essential Functions:



* Responsible for all technical support activities from initial contact requests to product resolution.


* Responsible for quality and consistency of product line communications with internal and external customers.


* Implements pricing strategies to support business growth.


* Drives sale and operation planning activities for short and long term forecast objectives.


* Drives product qualifications and new product launch activities to support product development process and implement new product launch plans.


* Coordinates with cross functional teams in ensuring accuracy of product line specific sales tools.


* Other duties as assigned.

Qualifications:



* Bachelor's Degree in Business Administration, Engineering, or related field.

May consider experience in lieu of degree


* 2 + years' of technical service experience


* Ability to learn new products and technologies


* Ability to travel as needed to attend industry events and met with customers and partners.