Billing & Operations Administrator

Essential Duties and Responsibilities:

 Facilitate new carrier set up within the company’s ERP system (PDI), and dispatch platform (Gravitate)


* Identify and resolve invoice and contract discrepancies by investigating causes and collaborating with vendors or internal teams


* Address carrier billing errors through direct negotiation or by escalating issues to the carrier Manager as necessary


* Compile and present error trend reports, including proposed solutions, to key stakeholders


* Input corrections for Shift and Order Errors in the dispatch system (Graviate)


* Generate weekly monthly load summaries for Accounts Receivable


* Complete various administrative duties including but not limited to overseeing truck load paperwork, and create and distribute billing data reports and summaries


* Conduct regular audits of orders and Bills of Lading (BOLs) for all carrires


* Logistics Review, code, and process Accounts Payable invoices


* Collaborate with Fuel Accounting to develop workflows for accurate and efficient freight invoicing Partner with the Fuel accounting team to establish an efficient workflow for freight invoicing


* Identify and resolve discrepancies in PDI by verifying the accuracy of the information


* Additional responsibilities as assigned

Qualifications:  Education

 Bachelor's degree in business preferred

Qualifications:  Experience


* 3+ yrs.

experience in billing or a similar role preferred


* 3+ yrs.

experience working in a professional setting


* Proficiency in Microsoft Office Suite,


* Experience with PDI software or Enterprise Resource planning software a plus


* Experience with dispatch software (Gravitate) a plus

 Qualifications:  Competencies


* Practice operating independently without the need for continuous oversight or direction


* Proven ability to effectively prioritize and balance competing needs


* A history of taking the initiative to identify and solve work-related problems


* Experience in exercising initiative and sound judgment in decision-making

  Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.  Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.

 

See job description