Support Worker

Support Worker

Kendal, Cumbria

Permanent - Full time (37.5 hpw) or part time

Pay £24,299 per annum plus brilliant benefits including Health cash plan!

Home, a place where you belong  

We have a fantastic opportunity to join our team here at our South Lakes Next Steps Accommodation programme.

The South Lakes NSAP is our supported accommodation service in Kendal.

We’ve been open just over three years now and it is fantastic to see the differences we’ve made and continue to make daily, to our customers lives.

The positive outcomes speak for themselves.

If you are someone who really cares about people; you are willing to go the extra mile to support someone to achieve something big or small; you’re tenacious; you’re someone that wants to give people a chance to be the best they can possibly be….

Then this may just be the role for you.

Here at the South Lakes NSAP, we support people who have been homeless or are at risk of homelessness.

Each of our customers has their own story and understanding this is key in the role of a Support Worker. 

Typical day as support worker


* Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.


* Running customer activities in the service, encouraging customers to interact with other customers and build the skills they need to achieve independence.


* You will support customers to access external groups and agencies to build up their own support networks for when they are ready to move into independent accommodation.


* You would be supporting customers to build the skills they need to maintain permanent independent accommodation.

This might be things like budgeting, paying bills, setting up utilities, ensuring their property is clean and tidy, cooking good healthy meals.


* Liaising with external agencies and brining those agencies around the table to provide the support your customers need to hit their goals.


* Working with customers to secure permanent accommodation. 

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!  

You have  


* You need to be passionate about supporting people to achieve their full potential.


* You need to be tenacious.

Thing’s won’t always go right but you will be able to pull it all back together and get things back on track.


* You will be empathetic.

You will understand where people are in their lives and adapt your approach to support them.


* You need to be someone who gets a buzz from seeing someone achieve something they have been working towards, no matter how small.


* You will be able to work with other agencies and pull them in to support your customers to be their best.


* If you have worked in support, care or housing before – that’d b...