Operations Support Associate

Who are we? We’re partners in transformation.

We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change.

That’s the power of true partnership.

TEKsystems is an Allegis Group company.

Why Us

We believe in cultivating an environment that breeds opportunity and encourages people to be the best version of themselves.

Our team members see work as more than just a job—it’s a career built on passion, grit and ambition.

From achieving personal success to lifting others up to do the same, we all rise together.

We help people achieve their goals—and then some.

Our culture is centered around making an impact.

We believe in doing what we love and encouraging others to do the same.

Whatever direction you’re headed, you’ll find talented, driven and passionate members of the TEKsystems family creating meaningful work.

Job Summary:

The Operations Support Associate is responsible for ensuring our customers – including but not limited to contract/internal employees, clients, delivery teams – receive superior post-offer screening support as well as on-boarding and off-boarding support.

In addition to, processing and management of the Time Capture and Expense activities with an overall focus on data collection, data integrity and customer service while representing professionalism within all relationships.

Responsibilities

Key Responsibilities:

Candidate process and pre-start documents
• Provide world class customer service in every interaction to ensure a quality candidate experience
• Receive and review onboarding trigger (ESF, SIF, or other forms)
• Communicate all pre-employment screen requirements to the OSA, and coordinate contractor orientations, I9s, and other local onboarding requirements with the local field office
• Ensure all potential contract employees adhere to pre-employment screen guidelines and are removed from the process if they are not compliant
• Enter and manage background, drug testing and medical screening process for contractors
• Manage the HR folder process to ensure onboarding paperwork is completely in a timely manner
• Emphasize usage of Direct Deposit or electronic deposit and CashPay to all contractors and clients
• Provide pre-employment documents and screen requirements to the candidate for review and signature
• Perform collection of timecards and record of time data in the payroll system
• Monitor time (regular, overtime & other hours) and attendance against timesheet data and time entry system to ensure correct submissions for the payroll system
• Run reports to identify missing timecard information and/or variances; work with contractor to validate and correct...