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CUSTOMER SERVICE/SERVICE BOOTH CLERK

Create an outstanding customer experience through exceptional service.

Establish and maintain a safe and clean environment that encourages our customers to return.

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998.

Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter.

That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.

We help feed your future by providing the value and care you need to grow.

If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.

Apply today to become part of our Smith's family!Minimum


* Must be 18 or older


* Ability to handle stressful situations


* Effective written and oral communication skills


* Knowledge of basic math (e.g., counting, addition, and subtraction)

Desired


* Retail grocery


* Cashier


* Customer service experience


* Second language: speaking, reading and/or writing



* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.


* Gain and maintain knowledge of products sold within the departments and respond to questions and make suggestions about products.


* Report pricing and scanning discrepancies to the appropriate manager.


* Process customer transactions quickly, accurately, and efficiently.


* Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures.


* Communicate new and on-going special programs and promotions to customers.


* Handle funds, coupons, tenders, etc.

according to company policy.


* Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering).


* Label, stock and inventory department merchandise.


* Report product ordering/shipping discrepancies to the department manager.


* Stay current with present, future, seasonal and special ads.


* Follow established policies and procedures for post office, money orders, licenses, utility payments, gift cards, gift certificates, lott...




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