Record Center-Transportation Specialist

JOB SUMMARY

The Transportation/Record Center Specialist (TS/RCS) is a hybrid role at Access that is responsible for the safe and legal driving of Access vehicles and coordinating the delivery and pick up of critical client documents & media in a timely, courteous, and professional manner.

When not driving to and from client sites, the TS/RCS also serves customers by maintaining and processing physical assets stored in our Records Center.

 

Primary Functions: 


* Responsible for driving responsibilities on all routes, by providing effective and timely delivery and pick-up of client materials in accordance with company policy and customer requirements.


* Responsible for loading, unloading material and media as required, at both company and client locations with the use of flatbeds and hand trucks.


* Utilize all equipment in a safe and practical manner following company policies and standards.


* Ensure that all driver paperwork is submitted accurately, legibly and on-time each day.


* Ensure that PDT Communicate & Process steps are completed daily for all Assigned Work Orders.


* Handle all physical requirements for loading, unloading, transporting & driving without assistance.


* Maintain a clean and organized vehicle, pursuant to company standards.


* Process all types of daily incoming work orders and rush orders from Client Services; scan carton barcodes and locations.


* Investigate and resolve any order discrepancy for incoming or outgoing orders; manifest all orders, bundle and prepare for shipment.


* Process client onsite record reviews.


* Retrieve files, containers, and tapes on a daily basis.


* Put up files (within 48 hours of receipt), containers (within 24 hours of receipt), and tapes (within 24 hours of receipt) in a timely basis, and in accordance with company operating procedures.


* Assist in loading and unloading company trucks and vans.


* Interact professionally with all clients.


* Communicate regularly with your direct supervisor to notify him or her of any potential issues, including but not limited to those relating to your job, or those relating to the client.

 

Secondary Functions:


* Advise the appropriate manager of any issues requiring immediate attention, including but not limited to customer complaints or vehicle issues.


* Participate in safety and security drills and advise the appropriate manager of any violations.


* Know and understand defined role in the Company Disaster Recovery Plan.


* Ensure all accidents and injuries are reported immediately to your supervisor.


* Travel between facilities when necessary.


* Work Overtime as necessary.


* Comply with all company policies and procedures.


* Other duties as assigned by supervisor.

 

Other Responsibilities:


* None

 

Education and Years of Experience:

 


* High School Diploma or equivalent required.


* 1+ years of route transportation ...