HR Services Specialist

About the role

As an HR Services Specialist, you’ll be the backbone of our HR operations, reporting directly to the HR Assist Team Manager - Global.

Your mission: to deliver top-notch HR services that empower our HR community and drive TWE’s strategic goals.


* Execute HR transactional services with precision, including contract and letter generation, adhering to HR Services SOPs and relevant IR frameworks.


* Serve as a go-to expert on employment contracts for HR Business Partners, providing prompt and accurate advice and escalating queries when needed.


* Contribute to organisational HR initiatives, from remuneration reviews to performance management, under the guidance of the Team Leader.


* Respond promptly and accurately to customer inquiries, ensuring compliance with policies, procedures, and legislative requirements.


* Drive continuous improvement in HR services processes, championing quality, accuracy, and timeliness.

About you

We are seeking a proactive and detail-oriented professional with HR coordination experience in a mid/large-sized business who thrives in a bustling, global environment and is ready to join forces with our tight-knit team.


* A solid understanding of HR processes and policies


* Proven ability to meet transactional deadlines accurately 


* Demonstrated ability to manage customer issues to resolution


* Skilled at handling confidential sensitive information with the highest level of professionalism


* Excellent written and verbal communication skills


* Proficiency in Microsoft Office, especially Excel.

What’s in it for you


* AFR Boss Best Places to Work Top 10 Manufacturing and Consumer 2023


* Access to the world’s most admired wines through our employee product allowance


* Flexible/hybrid environment to empower you to be your best


* Global opportunities across Australia & New Zealand, the US, Asia, UK/Europe


* Opportunity to build a career across multiple functions (we’re really good at doing this!)


* Structured development programs to support your health, wellbeing and career


* “TWEforME Day” – an additional day of leave each year, for you to do you


* Meeting-free Monday mornings (we all love this!)

What’s it like to work here?

We bring our whole selves, we’re courageous and we deliver together – that’s our DNA. We’re a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth.  We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We’re definitely “glass half full” people and see challenges as opportunities and move with pace to achieve our goals.

If you’re ready to help us be the world’s most admired premium wine company, please apply now!

It takes all varietals!

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud...