Donation Services Associate - Longmont Retail Store

Application Deadline:  November 18, 2024

  COME JOIN OUR AMAZING GOODWILL TEAM ! 

The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers.

Donation Services Associates provide excellent and friendly customer service by greeting customer’s timely and helping as needed that may include lifting or unloading donations from a customer’s vehicle or other area.

Associates are expected to handle goods with care, showing respect for items donated.

Minimum Pay starts at $15.70 per hour. 

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Please Note:  This position is a full time position.

Donation hours at our Retail Centers are Monday through Saturday 8:00 a.m.

to 8:30 p.m.

and Sunday 9:00 a.m.

to 7:00 p.m.  

Full Time employees in Retail, Sales/Operations are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings.  In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

ESSENTIAL FUNCTIONS:


* Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed.


* Assists every customer by unloading donations from vehicle or other area(s).


* Ensures donated items are handled with care and sorted into appropriate bins or production areas.


* Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations.


* Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas.


* Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. 


* Orders supplies using provide computer equipment and software programs.


* Ensures supplies are kept well stocked at remote site(s) as necessary.


* Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations.


* Works with transportation department and dispatchers to schedule trailer pick-ups and drop-offs at remote locations.


* Follows all retail center policies and procedures.


* Follows all safety processes and procedures to help provide a safe working environment for employees and customers.


* Cross-train in other departments or areas; act as a back-up for other areas as required.


* Performs other d...