Clinical Consultant

This position is located in Ohio.

PURPOSE AND SCOPE

The Clinical Consultant has a key role to play as part of the Sales and Marketing organization.

The right candidate will be responsible for maintaining and improving customer relationships, with a focus on enhancing revenue in select existing and new accounts.

This individual will need to have a strong clinical background and understanding, with the ability to develop a Center strategy as well as influence senior leaders and stakeholders associated with the respective accounts.

A proven track record of excellence in customer relations, as well as the ability to build and execute on strategic plans will be essential.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Clinical Consulting:


* Assessment of facilities and implementation of a plan for training and continued improvement utilizing holistic account principles and business models.


* Displays understanding of various staffing models and requirements.

Incorporates knowledge of nursing demands and facility productivity in improving financial outcomes.


* Ability to interact with and motivate nursing staff ancillary staff as well as mid-level and senior level leadership to accomplish common goals.


* Mentoring of CEs to improve knowledge base and facilitation of the consultative process.


* Ability to create customized growth plans for a facility or group of facilities to maximize patient outcomes and financial success, execute and follow up on the progress with customers.


* Assist in quality improvement and instruction on managing patient outcomes.


* Guide the customer on ways to successfully market their program.


* Work collaboratively with NxStage area and regional account executives to develop strategic account planning and targeting; to ensure teamwork and proper allocation of nursing resources.

Nurse Training:


* Effectively Train and motivate nursing staff to be successful training and maintaining patients


* Move an organization from New Start or restart to a highly successful regularly training program.

Provide support and assistance in the development of new programs (organization, quality tracking, systems, processes)


* Effectively train nursing staff on HHD therapy concepts and practical applications


* Provide information to physicians to support prescription and method selection


* Identify priority accounts to engage and develop


* Ability to describe the center, PD and HHD economics and how this impacts a centers revenue and profitability, ability to outline the operational drivers that impact the same economic drivers for the center - Identify improvement areas in facilities to positively impact profitability


* Ability to communicate regulations and policies (National, Regional, and Facility)


* Plan and implement regional educational sessions as necessary (basic, advanced) for nurses and patients.


* Maintain clinical competency through nephrology literatu...