Facilities & Support Services Director

Company

Federal Reserve Bank of Atlanta

As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S.

economy and financial system.

Your work will affect the economy of the Southeast, the United States, and the world.

The work we do here is important, and how we do it is just as important as what we do.

We live our values of integrity, excellence, and respect every day.

We do the right thing, we do things right, and we treat people right.

A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

Directs the Facilities Management, general/support services, and information technology functions of a highly complex and secure facility, to include oversight of daily activities related to facilities planning/management, cross-functional financial management, budget planning and expense management, business continuity planning and risk mitigation, food services, tenant/leasing management, housekeeping, event management, grounds keeping, mail handling, equipment inventory management, fleet procurement and maintenance, contract negotiations and policy/procedure development.

In addition to office level responsibilities, serves as a representative of the District Facilities Function Office with District leadership and oversight responsibilities for other support and overhead functions, such as purchasing, contracts, and Food Services.

Supports national critical infrastructure functions as part of the Federal Reserve’s payment systems processing support structure. 

Key Responsibilities:



* May serve as the duty officer (acting Branch Manager) in the absence of the Branch Manager, during both routine absences and during business continuity situations.
 


* Directs the operations of facilities management, support services, information technology, and food services functions.

Develops long term strategic plans and related objectives, as well as performance standards/metrics and standard operating procedures for functional area(s).

Establishes and ensures compliance with performance/control standards and procedures for both in-house and contracted services, and measures and monitors progress to ensure functional operational targets are met.
 


* Directs daily IT support function for local and remote work arrangement staff and ensures compliance with information security (ISM) guidelines and other IT related governing procedures.
 


* Plans operational improvements and business process strategies to enhance local and District functional area(s) performance.

Resolves operational problems and takes corrective action to ensure effective department performance.

Serves as a representative of the Facilities Function Office with District leadership and oversight responsibilities for a defined area of expertise. 
 


* Recruits, selects, develops, and manages department staff t...