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Room Attendant

Your day to day

•You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests

•Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example

•Keep your supervisor updated on room service progress and alert them to any repairs needed

•Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed

•Be organised - keep on top of supplies and amenities and always try to minimise waste

•Reunite items with owners – and log any lost and found property

•Look smart – wear your uniform with pride

•Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

•Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping

•Report, turn in, and/or log all lost and found items according to established procedures

•Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service

•May regularly assist with deep cleaning projects

•May have turndown duties





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