Operation Supervisor

The Operation Supervisor will be responsible for the supervision and coordination of services to clients, deal with administrative portion of this services, development of new vendors, audits of vendors and contractors, visit to clients and facilities, as well as the protection of confidential information.

The professional in this position also provides exceptional customer service and manages relationships with both clients and staff.

This includes hands-on coordination, efficiently resolving operational and administrative incidents, and ensuring compliance with safety protocols.

Essential Functions:

1.

Represent Pinkerton's core values of integrity, vigilance, and excellence.
2.

A minimum of 6 years' experience coordinating guard forces within similar settings.
3.

A minimum of three years' experience managing swift resolution operational quandaries well administrative difficulties.
4.

Exceptional problem-solving abilities requisite for threat identification speedy implementation protective measures.
5.

Experience creating and implementing ongoing training on new policies or procedures.
6.

Provide the client with concierge-level security and safety at the company location and events.
7.

Provide response services related to emergency and crisis planning, high-risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring in multiple facilities.
8.

Manage administration work and supervise the different operations that the company handles.
9.

Lead responses to incidents as they arise and related investigations in close collaboration with the client.
10.

Provide security advice and support for high-level events in the region.
11.

All other duties, as assigned.

Education, Experience, and Certifications:

BA Degree preferably in Security, Law, Administration, Logistic or any similar career (CPP, PSP are plus).

6 years of proven experience working in Security/FM in the private sector.

Bilingual (English, Portuguese.

Spanish will be a plus).

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:



* Able to develop and recommend policy and initiatives appropriate to client needs.


* Able to organize and implement various client specific programs in an efficient and effective manner, meeting all deliverables and deadlines.


* Excellent communication and presentation skills as well as coordination.


* Strong client service orientation.


* Able to evaluate and recommend changes in intelligence operations methods.


* Demonstrated analytical expertise; accurately draw conclusions by synthesizing raw data and information from multiple unrelated sources into a finished comprehensive product.


* Able to identify and solve complex problems.


* Exceptional time/stress management skills.


* Able to carry out responsibilities with little or no supervision and, at times, under ad...