Western NY Home Therapy Clinical Quality Manager

PURPOSE AND SCOPE:

Serves as a quality improvement champion and role model by promoting and supporting the use of Continuous Quality Improvement (CQI) principles, methods, and tools to improve processes and patient outcomes at the facility and area levels.

Must have effective communications with the clinic interdisciplinary team (IDT) and must produce effective quality assessment and performance improvement activities which positively influence the assigned dialysis clinics clinical quality outcomes.

The scope of the clinical quality oversight of the position covers assigned treatment modalities (e.g.

in-center, in-center and Home Modalities, or home hemodialysis and home peritoneal dialysis), and is responsible for the monitoring data/information; prioritizing areas for improvement; determining potential root causes; developing, implementing, evaluating, and revising plans that result in improvements in clinical quality outcomes in dialysis facilities within a geography.

PRINCIPAL DUTIES AND RESPONSIBILITIES:


* Facilitates the implementation and integration of the FKC Quality programs and initiatives into the facilities' standard

            operating procedures through teamwork and collaboration with the facility clinical, interdisciplinary and operations

            teams.


* Serves as a subject matter expert for clinical quality matters when collaborating with other RNs and members of the Clinic IDT.

Identifies clinical quality improvement opportunities in the assigned area to achieve CMS Conditions for Coverage and FMS quality program requirements.



* Manages the execution of Quality and other clinical initiatives, interventions and standardized education materials with

Clinic teams within the assigned area(s).


* Provides general direction, nursing and clinical guidance related to appropriate theoretical perspectives and feedback based

            upon professional standards and FMCNA guidelines to support facility RNs within the assigned area in achieving the desired

            outcomes in the following: quality, patient satisfaction, teamwork, unit culture, and employee satisfaction.


* Collaborates with appropriate stakeholders including but not limited to the Clinical Quality leadership, Education, Clinical Services, Nutritional Services, Social Work Services Regulatory and Compliance to take the appropriate steps to facilitate achievement of quality goals and ongoing patient safety improvement.


* Mentors and trains staff to collect, trend, and analyze data on a day-to-day basis to monitor the effectiveness of their clinical

            and operational processes to impact patient centered care resulting in improved patient outcomes and satisfaction and

            decreased morbidity and mortality.


* Utilizes evidence based and best demonstrated practices to address barriers to quality improvement.

This includes

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