Quality Clerk

Your Job

QUALITY CLERK

The quality clerk is responsible for obtaining customer standards, monitoring customer websites and maintaining computer data for the Quality office.

The quality clerk has been trained in all aspects of this position and will continue to be trained on an ongoing basis.

This will also include theoretical training where needed.

Duties consist of, but not limited to the following:

a) Generates Quality Alerts, along with print and distribution for internal and external customer concerns.

b) Post and track current quality data daily at the Fast Response Board (as required by management)

c) Chart data from CS2, CS1 activities within the plant, when applicable, along with monitoring the data daily.

d) Record minutes at the Fast Response area on daily basis.

e) Management Review Data (Graph, charts, statistical data, as required).

f) Communicate with field reps as required.

g) File and control open and closed quality issues.

h) Customer response to PRR's and all customer corrective actions.

i) Monitor customer website's daily for any concerns.

j) Compiles and assists in charts and goal activities of the quality department.

l) Special projects as required by management or department.

m) Enter customer returns in CMS and submit RMA numbers to customers.

n) Enter vendor returns in CMS and back up to submit and track SCARs.

o) Back up and assist for Warranty claims in GM, Ford and Chrysler websites.

p) Update daily goal/actual scrap per department for daily meetings.

q) Back up for IQRS and Ford Dealer Claims website.

r) Update monthly Newbern Scorecard for corporate.

Our Team

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.

We are Military Ready and Second Chance employers.

Learn more about our hiring philosophy here .

Who We Are

At Koch, employees are empowered to do what they do best to make life better.

Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives.

We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most.

Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance.

Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.

If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs.

We seek to enable the best work environment that helps you an...