Quality Manager, ANZ Operations

Quality Manager, ANZ Operations

Job Description

About Kimberly-Clark

Kimberly-Clark Australia’s Millicent Mill is a world class manufacturing facility where we make our leading brands and have done so for 63 Years!

We believe in creating a diverse and inclusive culture with a relentless focus on safety, with a team who are strongly aligned with our core Values and Beliefs and where the success of our people is the key to our business success.
 

For more information about Millicent:
 

http://www.youtube.com/watch?v=iaZohz5NW_w

People have looked to Kimberly-Clark brands for more than 140 years and today we're proud to help over a billion people around the world cope, laugh, love, and live every day.

From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers, and our planet.

Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise, Depend brands improve the lives of people around the world.

Kimberly-Clark proudly leads the world in essentials for a better life.

The Quality Manager will be able to communicate clearly within all relevant levels of the organization, maintain a balance between routine and non-routine activities, able to motivate and be systematic and methodical in approach.

This role is responsible for:


* All facets of Millicent Mill Quality Management Systems.


* Development and implementation of a Quality plan for the mill, incorporating Global standards and requirements, driving all Quality related KPI-s


* Coordination, together with the mill training team, of all aspects of training relating to the quality systems for the Millicent Mill, making use of the EtQ training module


* Implementation of KC standard test methods, if required: approval of new and revised test procedures (through EtQ) and provision of relevant technical support to the manufacturing operations


* Coordination and analysis of both internal and customer complaint systems utilizing ETQ complaints module, CRS reports and Tableau and the appropriate follow ups using ETQ QNC, CAPA, SCAR and the complaints module to complete root cause investigations, determination of all preventative actions, follow-up to ensure preventative actions are properly completed


* Application of standard problem-solving techniques like 5 why, 4 step problem solving, Kepner-Tregoe, fishbone diagrams and the like, development of solutions to complex and diverse problems within the Millicent manufacturing operation.

As well, the incumbent is responsible to champion similar problem-solving activities within BCC mills supplying ANZ


* Maintenance of the quality assurance lab to support the manufacturing requirements of the mill, ensuring the mill lab and its staff maintain KCC certification


* Application of appropriate Change Management tools for all changes at the Millicent Mill that fall w...