DCIM - Data Centre Infrastructure & Management Specialist

DCIM Specialist - Data Centre Software

Secure Power

Sydney, NSW (Hybrid Work Environment)

Must have full working rights in AU to be considered for this role



* Most Sustainable Company in the World, TIME Magazine 2024


* LP Gender-Equality Index (GEI), Bloomberg


* Inclusive Employer, Diversity Council Australia


* World's Most Admired Companies, Fortune Magazine


* Most Sustainable Corporation, Corporate Knights

Do have experience using Networking Protocols?

Do you have a few years of professional experience after graduating from university?

Do you want to be mentored and supported in your career?

We have an exciting opportunity for a passionate individual to join the Secure Power team as a DCIM Specialist in our Sydney office.

The DCIM Specialist will perform the deployment and configuration of the EcoStruxure IT software suite.

You will represent Schneider Electric and perform onsite and remote troubleshooting of EcoStruxure IT Software to our customers.

We're looking for someone with basic network protocols like SNMP, Modbus RTU & Modbus TCP, and eager to solve problems for our customers in a Data Centre environment.

This is a rare opportunity, and you will be given the tools and support to grow in your career while working with some of the best in the industry.

Freedom Inspires Innovation

We trust and empower our people to work flexibly, allowing them to thrive and perform at their best.

Our objective is to build teams that are motivated and enabled to perform, making Schneider Electric a great workplace.

What We Offer:


* Career Growth Opportunities: With access to over 50,000 learning solutions, you'll have the support to shape your unique work-life journey.


* Inclusive Leadership and Mentorship: Networking programs tailored to support you in growing your career


* Inclusive Culture: We welcome individuals from diverse backgrounds and encourage applications from all, including women and the LGBTQI+ community


* Family-friendly Policies and Flexibility: Hybrid work environment, Paid Leave, Carer's Leave, Grandparent Leave, Community Service, Family and Domestic Violence Leave, Miscarriage Leave, Child's first day of school

Responsibilities


* Ability to identify DCIM problem statement and provide solution proposals


* Monitor the scope of work with a defined project plan


* Assign internal work orders using the management tools provided


* Perform onsite and remote troubleshooting of EcoStruxure IT Software


* Use network protocols like SNMP, Modbus RTU & Modbus TCP


* Collaborate with the team and clients to maximise customer satisfaction

Ideal Candidate


* Degree in a technical discipline (Computer Science, Electrical Engineering, etc) or equivalent experience


* 5 to 10 years of experience providing DCIM customer support for complex technical solutions in a data centre environment.


* Held customer-facing positions in customer support


* Bas...