Medical Receptionist - Urgent Care - Northstar Medical Clinic

Truckee, CA - Seeking Medical Receptionist

Everybody Has A Role to Play in Transforming Healthcare

As a Medical Receptionist, you play a vital role in our mission to improve lives.

Screen incoming calls, verify insurance eligibility, and complete paperwork to ensure our patients are treated with accuracy and attention.

At Vituity we know the impact you can have.

Join the Vituity Team.

At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose.

We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities.

We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year.

With Vituity, if you ever need to move, you can take your job with you.

The Opportunity


* Greet all patients in a warm, friendly, and professional manner.


* Answer and screen incoming phone calls, take and give messages in a timely manner.


* Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.


* Process patient registration into computer screen.


* Distribute and verify accuracy of patient form completion.


* Comfort patients by anticipating their anxieties; answer patients' questions; maintain the reception area.


* Call for back-office assistance for patients in distress.


* Accurately post/document payments received.


* Collect co-pays, old balances and payments for services.


* Print and prepare superbills.


* Collect payments for services rendered and discharge patients.


* Generate appropriate bills for patients upon request.


* Maintain clean, neat, and orderly work area.


* Verify insurance coverage.


* Maintain correct chart order.


* Attend and actively participate in all training, in-services, and staff meetings.


* Process correspondence in "work to be done" inbox in a timely manner.


* Maintain patient daily log.


* Protect patients' rights by maintaining confidentiality of personal and financial information.


* Maintain operations by following policies and procedures; reporting needed changes.


* Maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies and/or equipment repairs (by notifying manager)


* Contribute to team effort by accomplishing related results as needed.

Required Experience and Competencies


* High school diploma or equivalent required.


* 1-2 years of experience in a customer service position or as a medical receptionist required...