Product Manager- Senior Associate

We are focused on building the future of Chase's digital ecosystem capabilities by delivering customer experiences across the purchasing journey, while connecting our customers to numerous partner brands and benefits in ways that are intuitive, simple, and meaningful - all in service of our core mission to help customers make the most of their money.

As a Senior Product Delivery Associate in the Business Operations & Strategy team, you will play a crucial role in enabling the delivery of products in a stable and scalable way.

You will have the opportunity to work with cross-functional teams, build key relationships, and ensure our product continuously delivers value.

This role will allow you to leverage your strong analytical skills and experience in managing complex initiatives across multiple stakeholders.

You will interact with and present to senior management, developing relationships across all levels of the organization.

This role requires a strong project management discipline and a strategic risk and controls mindset.

If you are structured, detail-oriented, and flexible, you will thrive in this position.

Job responsibilities:


* Gather and refine requirements in Jira to navigate value in accordance with customer and business stakeholder priorities.


* Work closely with Scrum teams to create requirements, prioritize the backlog, review in-sprint progress and ensure features meet all acceptance criteria and are ready for production


* Work in an Agile development environment to develop phased delivery and go-to-market plans in partnership with partners


* Lead workstreams with partners (strategy, product, design, technology, finance, controls, ops, marketing) on prioritization of delivery and innovation roadmaps


* Maintain deep knowledge of user experience insights and journeys and use analysis to anticipate trends and absorb best practices to continuously refine backlog.


* Manage stakeholder expectations through strong communications and effective partnerships

Required qualifications, capabilities, and skills:


* Minimum of 3 years of digital product management experience


* Experience with Agile product development techniques and practices, including Jira and Confluence


* Ability to influence and partner / collaborate to drive cross-functional teams with multiple stakeholders, including team members across product, technology, data and design


* Ability to actively work within a team environment while taking individual responsibility


* Ability to influence and partner / collaborate to drive cross-functional teams with multiple stakeholders, including team members across product, technology, data and design


* Ability to actively work within a team environment while taking individual responsibility

To be eligible for this position, you must be authorized to work in the United States.

We do not offer any type of employment-based immigration sponsorship for this position.

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