WMS Training Specialist Intern

About Us

Americold is a global provider of temperature-controlled infrastructure.

We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage.

Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

Americold Internship Experience

The Americold Summer Internship Experience is a 12-week, full time, paid internship that takes place over the summer term in various locations throughout the country.

The internship opportunity will afford our interns to better understand of the supply chain industry, work on challenging and industry-specific projects, plus the ability to collaborate with organizational leaders, colleagues, and peers.

As an Americold Intern, the experience you will gain here will not only be essential to your personal and professional growth and development, but your contributions can make a vital difference for our company.

What you'll Do


* Learn to manage the process for the training lifecycle, from initial analysis/inception through completion/delivery and evaluation using ADDIE, Kirkpatrick Model of Evaluation, etc.

and/or Agile methodologies on multiple deliverables with aggressive timelines


* Perform needs assessment and audience analysis to determine performance gaps and identify opportunities, priorities, and appropriate training interventions


* Responsible for reviewing metrics to determine the effectiveness of training, satisfaction measurements, and return on investment (ROI)


* Compiles and analyzes evaluation data, registrations, and other metrics to determine participation rates, the effectiveness of training, satisfaction measurements, and return on investment (ROI)


* Develop, maintain, and document WMS and any related interfaces or ancillary systems training materials.


* Consults, designs, develops, and delivers presentations both in the classroom and virtually


* Assist with configuration and testing tasks in the Learning Management System (LMS- Cornerstone)


* Participate in weekly team meetings and other meetings as necessary


* Applies project management, communication, and problem-solving skills in the design of all training projects to meet aggressive deadlines


* Analyze, design, develop, and/or update on-demand courses and curricula using Captivate, SAP Enable Now, Articulate 360, or other eLearning authoring software


* Edits instructional and supporting materials for grammar, clarity, consistency, and accuracy of content

What Experience and Education You Need



* Currently a Rising Junior or Rising Senior enrolled at an accredited college/university for an undergraduate in Mass Computer Science, E-Learning, Instructional Design, Technical Writing or related field of study.


* Proficient in MS Products, especially Word a...