Integrated Payables Product Delivery Manager

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.

Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Commercial Banking Solutions, you work to enhance and optimize the way products are delivered to customers.

As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities


* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination


* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements


* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners


* Maintain and continue to develop the Integrated Payables proposition for Commercial Banking with particular focus on how the product fits into the overall B2B Payout solution


* Owns ongoing product oversight and maintenance and accountable for meeting product objectives (e.g., P&L, KPI)


* Partner closely with sales, marketing, commercialization, onboarding and service to optimize processes and improve the client experience, ultimately decreasing cycle times and increasing client satisfaction

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area


* Demonstrated ability to execute operational management and change readiness activities


* Strong understanding of delivery and a proven track record of implementing continuous improvement processes


* Experience in product or platform-wide release management, in addition to deployment processes and strategies


* Strong knowledge / experience with digital products and US payment initiation methods (primarily Virtual Card, ACH, Wire, Check, Real Time Payment)


* Proven track record of collaboration with cross-functional teams to build better solutions and to execute go-to-market plans


* Ability to build compelling presentations to elicit action from internal stakeholders and to positively influence client buying decisions


* Ability to translate product vision into phased design requirements followed by execution of a go to market product launch

Preferred qualifications, capabilities, and skills


* Proficient knowledge of the product development life cycle, design, and data analytics

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions ...