Technology Specialist (Bilingual)

Technology Specialist (Bilingual)

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

The primary customers for this role will be the site personnel in the office and manufacturing areas.  Key stakeholder and working relationships will be established with engineering, infrastructure, and the business depending on the assignment and project scope. The incumbent works as the ITS Infrastructure Coordination & Delivery Manager and may take functional work direction from others at the facility. 

In this role, you will:


* Support the day-to-day operations of PC’s, servers and networking equipment for the manufacturing location.  Coordinate small to medium size IT projects for the plant and contribute to large IT projects. 


* Support operational maintenance of local data center and site IT infrastructure and evaluates feature and functionality changes within this environment. 


* Provide operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems and escalates higher impact issues.  


* Support the planning and execution of Mill infrastructure implementation projects. 


* Perform site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training.

Procures IT infrastructure components according to KC established procurement process.  


* Support network equipment with assistance from Network Operations team; Handle site specific help desk problems that require an office/desk visit; Perform imaging on new PC’s including software installation; Support the UC equipment with assistance from UC Operations team. 


* Plan and performs maintenance activities with assistance from the Server team as needed; Manage multi-function device and printer fleet; Procure and provides basic support, escalates issues to printer vendor.  


* Document and coordinate IT hardware surplus equipment process for inventory purposes. 


* Provide education to Mill users on KC available technologies and their proper use; Facilitate collaboration between stakeholders who share common objectives


* Support, configure, and trouble shoot Manufacturing specific applications. 

About Us

Huggies®.

Kleenex®.

Cottonelle®.

Scott®.

Kotex®.

Poise®.

Depend®.

Kimberly-Clark Professional®.

You already know our legendary brands—and so does the rest of the world.

In fact, millions of people use Kimberly-Clark products every day.

We know these amazing Kimberly-Clark products woul...