Key Account Manager - Diagnostics

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The Position

A healthier future.

It’s what drives us to innovate.

To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.

Creating a world where we all have more time with the people we love.

That’s what makes us Roche. 

The Opportunity:

At Roche Diagnostics in Nigeria, we are on the lookout for a passionate and strategic Key Account Manager, Diagnostics to join our dynamic team.

This pivotal role will encompass the development and execution of innovative sales strategies, targeting specific accounts and portfolios across designated regions in Nigeria.

You as our ideal candidate will excel in identifying, acquiring and nurturing sales opportunities, managing business operations within your assigned territories and will foster strong relationships with key executive decision makers.

The ultimate goal is to enhance Roche Diagnostics' market share, all while adhering to our strict code of conduct.

Key Challenges:

Stakeholder Engagement:



* Serve as the lead point of contact for all customer engagement matters within an assigned territory.


* Build and maintain customer relationships through participation in Roche and industry events and engagement with executive decision-makers.


* Create and maintain customer account mapping, identifying stakeholders and decision-makers.


* Analyze sales data to identify trends and variances to drive business planning and growth.


* Develop product strategies tailored to customer needs and adjust strategies as required.


* Responsible for accurate forecasting, quarterly revenue delivery, and the implementation of account and business plans.


* Maintain effective internal relationships and alignments towards key account and portfolio strategies.


* Keep updated with relevant product, industry, and sector knowledge by engaging with market players and analyzing market trends.

Territory and Account Management



* Develop and implement Territory, Account and portfolio strategies.


* Understand customer requirements.


* Collaborate with marketing to develop and implement product strategies.


* Secure new clients and expand relationships with existing clients.


* Identify and analyze sales opportunities.


* Develop and present proposals to customers.


* Engage with customers and conduct campaign events.


* Respond to sales-related queries and provide feedback to clients.


* Report on sales performance, analyze sales data, and identify trends.


* Achieve sales targets and monitor customer...