Product Delivery Manager - VP - Cross-Currency Operations Transformation

The Operations Transformation, Design and Delivery team within JP Morgan is responsible for identifying and delivering end-to-end solutions within the Payments business with a client-centric approach.

The team transform current state operational processes and technology platforms to carry out the following functions


* Review the Cross Border and the wider Payments offering today


* Identify solutions that meet operational strategic goals and short-term needs


* Setup, design and deliver programmes that implement those solutions


* Coordinate across lines of business and functions to achieve high quality delivery

As a Product Delivery Manager - Vice President within this team you will be working closely with Product, Operations and Technology teams and with wider functions such as Service and Sales to own, analyse and deliver several strategic and tactical projects concurrently by working closely with the delivery organization.

The position requires someone who can take initiative, demonstrate ownership and deliver high-impacting change to the FX business in a collaborative environment with a diverse slate of stakeholders.

This is truly an exciting opportunity in a fast growing business with potential to grow significantly in the cross-currency operations organization.

Job responsibilities:


* Owns several projects concurrently across operations-impacting change initiatives and takes responsibility for their end-to-end analysis, delivery and benefits realization


* Analyses business and functional requirements and uses payments expertise to identify creative and timely solutions to meet them


* Works collaboratively across cross functional teams and lines of business to influence and ensure partners complete delivery and cross-impacting tasks


* Carries out impact analysis, implementation planning and execution, supports operational readiness, production verification and go-live activities


* Maintains and prioritises backlogs, performs change management and schedules deliveries of changes, tracking and score-carding, managing risks and issues


* Supports program management with governance, business case creation, oversight, setting up of objectives and key results and stakeholder reporting


* Leverages subject matter expertise in driving conversations, workshops and meetings to influencing decisions/direction


* Manages a team of analysts and balances resources among programme priorities to maximise support to concurrent projects

Required qualifications, capabilities, and skills


* Proven experience in product ownership with a track record of prioritising, analysing and delivering projects end to end and meeting their key success factors


* Strong business analysis skills backed by solid payments knowledge (cross-currency/FX expertise highly preferred)


* Ability to manage a broad range of stakeholders and priorities, to lead, collaborate, negotiate, challenge and influence stake...