Product Marketing Strategy Senior Associate

The Ink Product Marketing Strategy Senior Associatein the Ink Products & Segments (Mass) Team will lead innovation and execute on small business credit card product strategy and development, with a focus on identifying and implementing new, highly marketable value streams that differentiate the Ink suite of credit cards.

This position sits within the Chase Branded Cards organization of Card Services, a key business within Chase's Consumer & Community Banking group.

As a Product Marketing Strategy Senior Associate within the Ink Products & Segments (Mass) Team, you will lead innovation and execute on small business credit card product strategy and development.

You will focus on identifying and implementing new, highly marketable value streams that differentiate the Ink suite of credit cards.

You will be responsible for identifying, evaluating, and implementing features and benefits that attract prospective cardholders and increase existing customer engagement and satisfaction.

Job Responsibilities:


* Empathize with small business owners and understand the unique needs of this segment


* Review and understand insights to lead change for small business card holders, using a data-driven approach


* Keep pulse on the external ecosystem to help drive the product strategy


* Help to plan and drive any enhancements, optimizations and/or refreshes in this customer segment


* Collaborate with other internal stakeholders (i.e., Corporate Functions, Acquisitions, Business Development, Rewards & Benefits, Market Research/Insights, Competitive Intelligence, Analytics, and Finance) to evaluate opportunities, identify gaps, and implement solutions

Required Qualifications, Capabilities, and Skills:


* Bachelor's Degree


* Experience working with data analytics


* Strategic thinking and creative problem-solving skills


* Ability to tell a story from large sets of data in order to influence decision making


* Strong collaboration, communication, relationship, and project management skills, along with an attention to detail

Preferred Qualifications, Capabilities, and Skills:


* Previous experience at a financial institution


* Understanding of the key pieces of a Profit and Loss (P&L) statement


* Ability to lead and influence large teams of cross-functional internal stakeholders to lead business results


* Committed to designing experiences with a customer-first mindset


* Possess excellent senior-level communication skills, both written and oral


* Consulting Experience

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a compe...