Conference & Events Executive
As Conference & Events Executive, you’ll coordinate the planning and execution of all events and oversee operational delivery to ensure customer satisfaction.
This role reports to the Director of Sales & Marketing and is responsible for delivering successful events across the segments of sporting, weddings, corporate, MICE and ADHOC short lead business.
YOUR DAY TO DAY
• Ensure the whole client experience is successful and memorable and act as the brand ambassador and key contact throughout their journey
• Liaise with and manage key internal relationships with Food & Beverage Service, Kitchen, Front Office, Concierge and other relevant departments
• Prepare and actively participate in BEO and Group Resume planning, and join weekly operational meetings to communicate key events with the relevant team members
• At pre-event planning stage, consult with meeting planners to optimise all elements of the meeting/event including space, meeting/break flow, menu and design etc.
to improve meeting efficiencies
• Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing
• Responsible for Delphi diary management with consideration of yielding tactics through upselling to maximise revenues but also ensure a memorable guest experience
• Complete forecasts, plans, and productivity reports and help prepare the departmental budget and financial plans
• Ensure that finance processes are implemented and adhered to, to ensure timely deposit and final payments are made by the client
• Work with the Operational teams to ensure accurate and timely posting of all conferences, events and groups
WHAT WE NEED FROM YOU
• A love of creating exceptional events, and seeing them through to fruition
• Available to work Saturdays when the business requires in particular large weddings
• Able to build rapport and create meaningful relationships with colleagues and clients alike
• Exceptional project skills with a knack for juggling multiple projects simultaneously, and the ability to problem solve.
• Education – Bachelor’s Degree, higher education or equivalent in Hospitality or related field
• Experience – 2+ years’ experience in a hotel setting or related field and a knowledge of Opera Systems preferred
WHAT YOU CAN EXPECT FROM US
We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are commi...
- Rate: Not Specified
- Location: Double Bay, AU-NSW
- Type: Permanent
- Industry: Finance
- Recruiter: IHG
- Contact: Not Specified
- Email: to view click here
- Reference: 134745
- Posted: 2024-09-27 08:25:24 -
- View all Jobs from IHG
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