Community Home Lending Advisor - Biscayne and 69th

As a Community Home Lending Advisor, you have an opportunity to promote mortgage loan originations particularly focused on minority and low to moderate income communities.

Your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan.

Rely on your passion and dedication to helping others, by providing exceptional customer service, to build long-term relationships with customers and partners at Chase as well as with those in the community you server.

You will have additional support as you partner with the other Chase specialists, such as Business Development Managers, Community Managers, and other community roles.

In addition to supporting existing Chase customers you will actively seek to cultivate new clients through external relationships with real estate agents, non-profit organizations, housing agencies and others.

Job responsibilities


* Maintain an active knowledge of Chase home lending products, as well as local housing assistance programs and grants available for down payment and/or closing cost assistance


* Promoting mortgage products to existing Chase customers and to other customers in the community you serve, continually engaging with a pipeline of customers 'not mortgage ready' for home ownership through education and counseling processes until they are ready to apply, while maintaining compliance with current lending guidelines and Chase policies


* Act as the internal and external mortgage expert, conduct productive activities that promote mortgage loan originations with external relationships in the community you serve


* Partner with the branch team, by providing training on products and services, , meeting with their customers and introducing new clients to bankers for additional products and services


* Create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing and other marketing efforts


* Serve as the single point of contact through the customer mortgage loan origination process while being adept at addressing customer concerns and reservations, explaining financial terms and requirements, coordinating with partners and stakeholders, troubleshooting and tackling obstacles, and tracking progress from initial engagement to application through closing

Required qualifications, capabilities, and skills


* A Bachelor's degree or equivalent work experience in sales and/or real estate


* Five years of proven mortgage sales experience including strong product, credit, and mortgage process knowledge and an understanding of Federal Housing Administration (FHA), Veterans Administration (VA), Federal National Mortgage Association (FNMA), and Federal Home Loan Mortgage Corporation (FHLMC) guidelines Unique Requirements, and low-down...