Housekeeping Supervisor

About us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.

Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

InterContinental Auckland is seeking a passionate and dedicated Housekeeping Supervisor to lead our housekeeping team in delivering exceptional guest experiences.

As part of our luxurious waterfront property, you’ll play a key role in maintaining our high standards of cleanliness and service excellence.

You will thrive in this role if you have a genuine passion for luxury hospitality, are committed to upholding the highest standards, and can lead your team to deliver an unforgettable guest experience at InterContinental Auckland.

Explore your journey ahead


* Lead, motivate and supervise a team of housekeeping attendants to ensure exceptional performance and guest satisfaction


* Assist in recruiting, training and developing the housekeeping team to maintain high standards


* Work closely with the Executive Housekeeper to implement departmental policies and procedures


* Create a guest-centric environment, ensuring all guest needs are met and exceeded


* Empower your team to provide personalised and attentive service, fostering memorable guest stays.

What we expect from you


* Proven experience in a supervisory role within housekeeping, ideally in a luxury hotel or high-end hospitality environment


* A passion for delivering the highest standards of cleanliness and guest service, with a meticulous eye for detail


* Exceptional leadership skills with the ability to inspire and elevate a team to exceed expectations


* Strong communication and interpersonal abilities, ensuring seamless collaboration across departments


* Must have valid working rights in New Zealand to be considered for this role 

What you can expect from us 

We give our people everything they need to succeed.

From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

At IHG, we’ve made a promise.

As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good.

Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world.

Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned inter...