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Executive Director

Leads the day-to-day operations of a large community of more than 175 units with up to two product lines or more than 120 units with three product lines.

Is responsible for the communitys associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance.

Creates and executes the business plan and develops the team to become the preferred senior living community in the market, while growing revenue and profitability in partnership with the district team.

Works with sales to drive sales results.

Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary.Develops and implements business plan to become the highest performing senior living community in the local market.

Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets.

Manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture.

Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues.

Holds department leaders accountable for department performance.

Provides assistance to leaders and staff as needed.

Works with department leaders to ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies.

Understands the communitys staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents.

In consultation with department leaders, reviews promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates.

Works with department leaders to analyze trends and implement strategies to reduce turnover and increase retention.Builds high degree of resident satisfaction and retention.

Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families.

Empowers community management to proactively solve resident problems and resolve issues.

Works with appropriate department leaders to leverage satisfied residents and families to grow community occupancy and to execute renewal program with existing residents.

Partners with Residen...




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