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Supervisor, General HR

Supervises the work of HR Generalists day-to-day activities and oversees the compliance responsibilities and metrics of the team.

Works closely with community and divisional associates supporting the states that the position is responsible for as a working supervisor.

Provides training and development for the HR Generalists team and Business Office Managers/Coordinators to ensure compliance of the I-9, E-Verify, background check and HR Policy/procedures and provides support to management in order to help effectively identify and implement process improvements.Supervises HR Generalist staff including interviewing, hiring, and training associates; planning, assigning, and directing work; appraising, rewarding and disciplining associates; addressing complaints and resolving concerns.

Ensures HR Generalist team members acquire necessary skills and performance attributes, in line with development needs.Partners with management to ensure resources and tools are maintained and optimized for the HR Generalist team, community leaders, and business office teams they serve.Provides HR Generalist support to a regional area of communities, while partnering with the District Directors of Operations, HR Business Partners, Executive Directors and Business Office Managers/Coordinators, for those states.Identifies and assists in establishing department metrics and goals; measures and monitors Human Resources Generalist team performance and produces reports for management.Monitors and supports HR Generalists in utilizing the ServiceNow platform and the Community First Help Line calls for HR related matters.Supports management on department initiatives and recommends process improvement opportunities where appropriate.Advises managers and associates on pre/post-employment policies and procedures.Advises management on organizing, preparing, and implementing pre/post-employment programs.Monitors and approves HR Generalist hours for payroll.Responsible for tasks and activities as assigned by department management (i.e.

invoice processing, background check adjudications and review, subpoenas, etc.).Escalates situations to management when additional guidance/support is required.This job description represents an overview of the responsibilities for the above referenced position.

It is not intended to represent a comprehensive list of responsibilities.

An associate should perform all duties as assigned by his/her supervisor.Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity~This position will sit in our Brentwood, TN corporate office~Make Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.Full suite of health insurance, life insurance and retirement plans are available and vary by empl...




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