Clinic Care Coordinator
JOB PURPOSE
The Clinical Concierge is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients.
It is the role of the Clinical Concierge to companion patients and their \"secondary guests\" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit.
The Clinical Concierge is responsible for assisting the provider with front office and back office duties in the outpatient management of patients on a rotating basis.
This position is a vital part of the office team that cares for patients in the clinical setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff.
Additionally, the Clinical Concierge is responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude.
Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management.
QUALIFICATIONS
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
LEVEL OF EDUCATION
Minimum:
Preferred:
CERTIFICATIONS, LICENSES, REGISTRATIONS
Minimum:
Preferred:
TECHNICAL REQUIREMENTS
Minimum: Basic MS Word & min.
35 wpm typing speed.
Bilingual skills (English/Spanish) required for Peds OP Clinic.
Preferred:
YEARS OF RELATED WORK EXPERIENCE
Minimum: Six months clerical experience.
Preferred: One year clerical experience in a medical environment performing referrals and authorizations.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education.
Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system.
Our mission is to serve the central coast communities with excellence, integrity, and compassion.
Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first.
We take pride in helping our patients get back to living their lives - in the places they love.
Cottage Health is an Equal Opportunity Employer.
Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law.
This policy applies to all aspects of th...
- Rate: Not Specified
- Location: Goleta, US-CA
- Type: Permanent
- Industry: Finance
- Recruiter: Cottage Health
- Contact: Not Specified
- Email: to view click here
- Reference: 9518
- Posted: 2024-08-29 08:32:26 -
- View all Jobs from Cottage Health
More Jobs from Cottage Health
- Administrative Representative - Hybrid - Warrendale, PA
- Agile Product Owner Advisor - Hybrid
- Pharmacy Technician - Evernorth Care Group
- Home Infusion Nurse, Per Diem - Accredo - Duluth, MN
- Medical Director - Medical Oncology - eviCore - Remote
- Registered Dietitian - Health Coach - Evernorth - Falls Church VA
- Medical Director- Radiation Oncology - EviCore
- Software Engineering Senior Advisor-Remote
- Software Engineering Advisor-Hybrid
- Software Engineering Lead Analyst-Hybrid
- Senior Delivery Manager
- Customer Service Representative - Remote - eviCore
- General Clerk Representative- Accredo- Remote
- Category Management Lead Analyst: Aviation/ Overpayment Recovery Operations - Hybrid
- Medicare Operations Program Management Senior Advisor - Remote - Cigna Healthcare
- Customer Service Associate Representative - Hybrid - Honolulu, HI
- Boomi Developer - Evernorth Health Services - Remote
- Customer Service Representative - Cigna Healthcare - Remote
- Customer Service Representative - Cigna Healthcare - Remote
- Home Infusion Nurse - Accredo - Statesville, NC