Global Security - Critical Alarm Monitoring Specialist

The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration.

Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.

As a Critical Alarm Monitoring Specialist within our Global Security team you will play a crucial role in monitoring and responding to alarms related to security, environmental and operational systems.

They are responsible for promptly Identifying and addressing potential issues that could disrupt operations, compromise safety or result in security issues .

This role requires keen attention to detail ,quick decision-making abilities and the ability to work under pressure.

This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management and alarm response, incident management, corporate building security and customer/visitor/client safety, physical crime investigations, workplace violence, fire and life safety, executive protection, pre-employment screening, security operations on a global basis, and fraud Investigations.

Job Responsibilities:


* Monitoring leading-edge security technology platforms to detect alarm activations within agreed response times.


* Reviewing video, access logs, and other electronic records to assess activated alarms and contextualize activation.


* Providing written summaries and responses to alarm activations to allow robust review and audit look-back.


* Following established procedures to generate appropriate responses to alarm activations.


* Liaising with other members of the Global Security team to convey alarm activation details and information.


* Coordinating with Law Enforcement personnel - and other emergency services - to generate a response to alarm activations.


* Summarizing information, trends, and metrics related to alarm activations over days, weeks, and months.

Required Qualifications, Capabilities, and Skills:


* Confident with Information Technology, including Outlook, PowerPoint, Excel, Word (or similar applications).


* Ability to learn and confidently use security technology platforms, including alarm monitoring platforms and video review software.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on t...