Payment Rails - Product Manager - Vice President

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.

Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Treasury Services Payments organization , you work to enhance and optimize the way products are delivered to customers.

As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities



* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination


* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements


* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Works closely with counterparts in other regions to coordinate activities that involve multi-regional engagement; Payment Product teams, Credit Risk, Technology and Operations


* Thinks through global system performance, reliability, scalability, service levels, and responsiveness of solutions, ensuring robust program management and reporting to all relevant stakeholders and partners


* Identifies process deficiencies, business risks, and escalates accordingly within the Risk and Control framework


* Leads strategic decisioning and governance across various payment rails and collaborates to drive the strategic end state for governance around funds control across payment rails


* Provides visual presentations of documentation of key payment flows in the Bank to highlight points of failure and potential risk from a credit risk perspective

Required qualifications, capabilities, and skills



* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area


* Demonstrated ability to execute operational management and change readiness activities


* Strong understanding of delivery and a proven track record of implementing continuous improvement processes


* Experience in product or platform-wide release management, in addition to deployment processes and strategies


* Working knowledge of Data analytics tools eg DB macros, Python and like data managing tools


* Working knowledge of Payment flows and credit risk management


* Commercialization acumen, strong analytics, outside-in competitive view


* Ability to communicate effectively with stakeholders ...