Process and Control Oversight Team Manager, Vice President

Consider joining our dynamic team as a Process and Control Oversight Team Manager, where you will have the opportunity to influence the future of Consumer Bank Marketing Oversight.

Working closely with our Consumer Bank Marketing partners, you will play a pivotal role in providing operational, process, and control oversight while leading a high performing team

As a Process and Control Oversight Manager in the Consumer Bank, you will be required to lead and influence a high performing team while working collaboratively with business partners on issue management, control design, exam management, and process oversight.

You will drive key control and operational initiatives that support key system tools and processes from an operational control perspective.

You will be required to provide directional guidance, as a SME for day-to-day operational control oversight.

You must be self-motivated, self-directed and thrive in a fast-paced and high-visibility work environment and can flex an ever-changing workload to meet deadlines and deliverables.

In this role, you will be required to consult on operational process and practices, control initiatives, and lead the development and implementation of new program initiatives.

You will interact with many stakeholders throughout Consumer Bank Marketing and the Consumer and Community Bank organization as well as other functional groups such as Risk, Legal, Compliance, Audit and Controls.

Job Responsibilities


* Develop and execute process monitoring & oversight practices for key marketing initiatives.


* Design and implement specific controls and processes for key areas posing the highest risk.

Activities are to be executed with accuracy and strong attention to detail in support of a sustainable, always audit ready environment.


* Demonstrate ability to effectively manage multiple initiatives to completion under concurrent, rigorous deadlines in a fast-paced, dynamic environment.


* Contribute to ongoing improvement of internal processes to allow for efficiencies and greater speed to market across projects.


* Provide strategic, clear, and regular updates and advice to senior leadership regarding status, observations, and significant matters, including issues requiring timely escalation and resolution.


* Problem solve at a high level and exercise authority using good judgment to ensure that CB Marketing policies and procedures are not compromised.


* Work with all marketing functional areas to learn the Consumer Bank Marketing Operating Model and key support processes with the goal being to fully understand our end-to-end marketing processes, control points, and key business partner hand-offs.


* Lead risk and control management initiatives including strong working knowledge CORE framework, including management of Issues, Actions Plans, and KRIs / KPIs.

Required qualifications, capabilities and skills


* 8+ years of proven results in the key areas of project, process, an...