Program Assistant (Jail Diversion Center)

Description

The Harris Center for Mental Health and IDD ("The HARRIS CENTER") is looking for a Program Assistant for the Jail Diversion Program.

Under the general direction of the Program Director for Jail Diversion utilizes a combination of administrative and secretarial skills to support the program.

Primary duties include on-site coordination of coverage for front desk training of staff to ensure accuracy of reporting on the E-Board.

Also responsible for ensuring law enforcement officers are treated respectfully and are provided priority when dropping off clients for the program.

Also responsible for paraprofessional schedules/coverage and liaising with external vendors as necessary.

Assistant will reconcile on a daily basis

the District Attorney's (DA) list of referred clients with the clients admitted to the Jail Diversion program and provide a report back to program administration and the DA's office and law enforcement.

What you will do:


* Communicates and works with callers

patients' staff and visitors appropriately; demonstrating a professional

polite and culturally sensitive manner.


* Works collaboratively with agency stakeholders to fulfill requests and/or share the required information.


* Provides orientation for new staff as well a son-site training.


* Obtains the additional access required for on-site job responsibilities (i.e.

med carts

lab access and maintaining key counts) for designated staff.


* Ensures 24/7 paraprofessional coverage for Jail Diversion program.


* Complies with the Harris Center policies and procedures and contractual requirements including punctuality

attendance

and access to facility.


* Other duties assigned.

What qualifications you will need:


* High School Diploma or General Education Diploma


* Bachelor's degree (B.A) from four-year college or university preferred.


* 3 years prior experience at a psychiatric residential program.


* Demonstrate the ability to deliver professional customer service in a collaborative environment with many stakeholders.


* Knowledge of Microsoft Word

Excel

Access

Power Point and Outlook.


* Knowledge of HIPAA Privacy and Security Rules.


* Possess critical thinking

problems solving and listening skills.


* Must have well-developed interpersonal

organizational and collaborative skills with a desire to provide a high level of customer service.


* Ability to maintain absolute confidentiality of all work-related matters.

What we have to offer:

The HARRIS CENTER offers competitive salary

excellent benefits package

retirement plans with company matching

prior service credit towards generous PTO accrual

outstanding wellness programs and professional development.

Employees can also take advantage of business casual dress code

corporate discounts

and gym memberships.

New hire referral bonus

discounts are also available on...