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IS Manager (Salesforce)

Job Summary:

Are you a passionate people leader with in-depth knowledge of the Salesforce platform, and a proven track record of leading teams to deliver first class solutions that delights their customers?

Do you want to join the global leader in talent and staffing solutions, where our employees come first?

Do you thrive in a fast-paced and innovative environment, and love to learn new things?

The IS Manager is responsible for planning, leading, organizing, and motivating the Salesforce teams within the Connected Program to achieve a high level of performance and quality in delivering exceptional business value to users.

This role is responsible for managing several (SAFe) Agile Feature Teams in a high visibility enterprise program (Connected), using various methods in a fast-paced environment that crosses multiple business divisions and operating companies globally.


Essential Functions:

* Lead the Team to deliver the strategic roadmap, as defined by the Agile Product Manager, providing input and optimizing application value and effectiveness against strategic initiatives.

* The motivated leader is team-oriented, collaborative in nature, and passionate about leadership.

Leads the team by example cultivating innovation.

Responsible for hiring, coaching, and development, motivating, mentoring, retention, employee satisfaction, and performance management.

* Responsible for planning, leading, organizing, and motivating the agile teams to achieve a high level of performance and quality in line with software development standards.

* Monitoring and managing team capacity.

Ensure the Team is properly aligned to business and product priorities and expectations, so the Agile Teams can commit and deliver on commitments, to delight the customers, internal and external.

* Establish trusted and collaborative working relationships with external business partners, technology providers, and vendors.

Effectively manage budgets and vendor relationships for all areas of responsibility.

Monitor and manage the performance and quality of vendor deliveries.

* Provide input to assist the Delivery Manager to implement Best Practices as defined within Scaled Agile Framework (SAFe), SDLC standards, and champion ongoing process improvement initiatives to implement best practices.

* Excellent organizational, leadership, decision-making and communication skills are necessary to perform the functions as described.

Supervisory or Management Responsibility:

* Act as Coach-Leader, coaching others in their development as leaders, catalyzing the growth of people’s capacity to embrace greater complexity, and focus on helping others formulate their development agenda

* Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for feature work; and mentoring team members

* Promote empowerment...