-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Novi, US-MI
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:48
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission...
....Read more...
Type: Permanent Location: Lake Zurich, US-IL
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:48
-
Join the team providing customized financing and payment solutions to the top tier of commercial real estate owners, developers, investors, operating companies, investment funds and trusts!
As a Real Estate Banking (REB) Client Associate in Commercial Real Estate, your primary responsibility will be to assist in relationship management and business development with the banker team (REB Client Executives).
You will participate in the Banking Associate program, which is designed for progression of job functions from Associate level 1 to Associate level 3 working to develop skills over time for a successful career within the firm and ability to pursue more senior roles within Commercial Real Estate such as a Client Executive position.
Job Responsibilities
* Focus on the support and delivery of value added solutions to clients and prospects, helping them reach their goals and maximize revenues over the life of the relationship.
* Help foster strong internal relationships, particularly with Risk, Product Specialists, Treasury Services partners, Real Estate Investment Banking and other groups as applicable to help properly identify solutions to meet the needs of clients and prospects.
* Support the REB Client Executives with financial modeling, prescreening, market sizing, client planning analysis, etc.
* Assist in managing firm-wide risks as well as adherence to policy & regulatory compliance standards, including AML/KYC, credit exposure-including daily transactional risks and reputational risks.
Qualifications
* BS/BA degree
* 2+ years of credit analyst experience in Commercial Banking or Investment Banking, focused in real estate
* Completion of a major corporate bank credit training program (or the equivalent corporate banking/corporate finance experience)
* Experience in building and maintaining positive client relationships
* Superior Excel, Word and Power Point skills
* Excellent problem solving, as well as oral and written communication skills
* Superior analytical, quantitative, leadership, and interpersonal skills
* Keen attention to detail, as well as a proactive and creative mindset
* Proven ability to multitask and meet deadlines in a fast-paced environment
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm perfo...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:47
-
Join the team providing financial solutions to over 3 million small businesses nationwide at one of the world's most innovative banks.
If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) - Acquisition banker, in Business Banking, you'll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM.
You will focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share.
As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.
Job Responsibilities
* Acquire, retain and deepen a portfolio of approximately 40 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses.
* Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners.
* Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects.
Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship.
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions.
* Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services.
Leverage service team to deliver an outstanding client experience.
* Protect the firm by following sound risk manageme...
....Read more...
Type: Permanent Location: Melville, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:46
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:46
-
Join the team providing financial solutions to over 3 million small businesses nationwide at one of the world's most innovative banks.
If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you'll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM.
You'll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share.
As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.
Job Responsibilities
* Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
* Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 7 years' experience in a Business Banking Relationship Management role or re...
....Read more...
Type: Permanent Location: Troy, US-MI
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:44
-
Join the team providing financial solutions to over 3 million small businesses nationwide at one of the world's most innovative banks.
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue...
....Read more...
Type: Permanent Location: Orem, US-UT
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:43
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:42
-
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in the Consumer & Community Bank's Chase Web and Mobile support team, you will ensure the operational stability, availability, and performance of our production application flows.
Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
* Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
* Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
* Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
* Identity issues for escalation and communication, and provide solutions to the business and technology stakeholders
* Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
* Experience in observability and monitoring tools and techniques
* Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
* Experience with one or more general purpose programming languages and/or automation scripting
* Working understanding of public cloud
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details abou...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:41
-
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services.
The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries.
We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk.
By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
Job Description
Corporate & Investment Bank (CIB) Treasury is a critical function within CIB Finance and Business Management.
It is responsible for managing the liquidity, balance sheet and capital positions of the investment banking businesses, establishing transparent and market-based funds transfer pricing policy, and developing methodologies and metrics to improve the leverage, capital, collateral and liquidity risk management capabilities of the Corporate and Investment bank.
Additionally, CIB Treasury interacts heavily with Global Treasury in developing stress assumptions, contributing to the resolution plan submission, producing liquidity risk metrics and analysis including intraday aspects; managing CIB balance sheet and leverage ratios; and consolidating management and regulatory reporting.
As a CIB Treasury Liquidity Analytics Associate, you will be involved the delivery of stress methodology into liquidity reporting, liaising directly with Liquidity Risk Technology, Regional Treasury teams, Corporate Treasury, Liquidity Risk Management and Product groups in solution definition, technical design, and delivery to production.
As a CIB Treasury Liquidity Analytics Associate, you should be resourceful and have ability to execute strong cross-functional/business collaboration as you will work across multiple teams within the firm.
Importantly, this role will provide you with exposure and responsibility across varying levels of management and is an excellent opportunity for a candidate who is interested in a strategic view of the CIB's activity and who has a keen interest in capital markets, liquidity risk management and funding.
Job Responsibilities
* Read and understand interpretation of regulatory liquidity policies and be able to think clearly about and articulate the application of these rules to CIB markets business.
Provide expertise and governance on the Internal JPM Stress Framework and US LCR, 6G, NSFR.
* Collaborate with business and product partners to design and deliver key stress methodology items into stress liquidity framework.
* Partner with Liquidity Risk Management (LRM) and Liquidity Management to develop key stress methodology items into liquidity reporting.
* Liaiso...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:41
-
Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As a Vice President of Experience Research in [Insert LOB and/or Sub LOB], you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
* Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
* Support other researchers as needed to ensure quality and consistency of deliverables and best practices.
Coach and mentor junior team members
* Contribute to next gen vision for the research function, identifying areas of opportunity or improvement, including identifying process improvements, new tools, and approaches
* Develop effective systems for understanding and incorporating customer and business needs into the product development process; communicate results of product discovery back to business partners
* Effectively communicate research insights and recommendations to stakeholders at all levels, including executives
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research method
* Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
* Demonstrated knowledge of advanced qualitative methods, with evidence of implem...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:40
-
As part of the J.P.
Morgan's Deal Services Execution Support team, you will partner with Global Investment Bank (GIB) and Global Corporate Bank (GCB) Product and Coverage teams to support the execution of Investment and Corporate Banking transactions across Equity Capital Markets, Debt Capital Markets, Mergers and Acquisitions, and Lending.
In this role, you will quarterback key milestones in the deal lifecycle and assist in audit/regulatory reviews and controls issue resolution and reporting.
You will also participate in meetings with Bankers to proactively manage deal pipelines, identify opportunities and potential roadblocks that need to be addressed.
Job Responsibilities:
* Primary point of contact for bankers to coordinate & complete key transactional tasks
* Facilitation of operational client and business queries
* Partner with coverage and product bankers, Wholesale KYC Operations (WKO) Client Office and Compliance teams in region to meet local or product specific KYC and AML requirements for Clients and transactions.
Coordinate the launch and progress of KYC process
* Participate in bankers' regional meetings to proactively identify operational opportunities or roadblocks
* Monitor deal controls to ensure milestones are met & achieved in a timely manner
* Participation in global process enhancements
* Coordinate collection of non-KYC regulatory documentation during transaction execution
* Conduct analysis and dispositioning of Sanctions, Anti-Corruption, Environmental and Social risks on clients and transactions
* Manage individual contributors acting as a Team Lead on specific industries under your remit
* Drive stakeholder agenda with the industry groups under your coverage
Required Qualifications, Capabilities, and Skills:
* Commercial mindset; drives business results through leadership, people, communication and influence
* Strong problem solving, collaboration, and presentation skills, with proven ability to influence multiple stakeholders without direct authority
* Experience in leading teams with a proven track record of driving value for the business
* Direct people leadership experience required; experience managing both individual contributors and managers preferred
* Comfortable with change, ambiguity, debate, conflict and informed risk taking
* Willingness to make decisions, while ensuring buy-in from stakeholders
* Excellent organizational skills - attention to detail, methodical, process driven
* Outstanding interpersonal, verbal, and written communication skills
* Highly motivated and eager to roll up your sleeves to make things happen
* Able to review/analyze existing processes and recommend improvements - push the status quo and are able to strategize, plan and execute on new vision
Preferred Qualifications, Capabilities, and Skills:
* Bachelor's degree or higher; minimum 6 years of prior work experience preferr...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:39
-
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Payments Experience Design (Checkout), you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Preferred qualifications, capabilities, and skills
* Prior experience with Design Systems and a strong understanding of accessibility rules in a huge plus
JPMorgan Chase & Co., one of t...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:38
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
....Read more...
Type: Permanent Location: Falmouth, US-ME
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:38
-
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Control Room Lead in the San Francisco office of the Global Control Room, you will be responsible for maintaining the integrity of the Firm's information barriers by monitoring and controlling the flow of information between the Firm's private side and public side businesses.
In addition, as a function of the Global Control Room you will track a wide array of often high-profile, investment banking transactions through the deal lifecycle to help ensure appropriate monitoring, reviews and restrictions are conducted or implemented in a timely manner.
You should be comfortable working among a diverse group of professionals in a fast paced and often unpredictable environment, acting with sense of urgency to address the varied requests from the business units.
Job Responsibilities
* Interact with the Banking, Sales and Trading and Asset Management teams to ensure the Firm's Watch and Restricted listed are properly maintained.
* Review Research publications to ensure compliance with legal and regulatory obligations.
* Chaperone communications between Research and Investment Banking to ensure compliance with the Research Settlement.
* Provide advice and guidance to front office businesses in respect of permissible interaction with research analysts, pre-clearing permitted communications between them and chaperoning as necessary (Knowledge of the global research settlement).
* Provide advice and guidance to the business in respect of the firm's watch & restricted list policy, research restrictions during advisory mandates and other Control Room-owned policies.
* Provide training to various business areas in the specific areas of Control Room expertise
Required Qualifications, Capabilities, and Skills
* 3+ years of relevant Control Room or Banking/Research Compliance experience.
* Ability to work as a member of a team in a high-pressure, fast-paced environment
* Demonstrated ability to identify key issues and obtain appropriate information for further analysis
* Must be highly analytical with experience in collecting, analyzing, and synthesizing information on various subjects
* Ability to establish credibility and strong partnerships with senior business leaders, control functions, and corporate partners globally
* Teamwork skills: you must be flexible in work style and be able to work appropriately with stakeholders and colleagues at all levels
* Detail-oriented with ability to ...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:36
-
You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
....Read more...
Type: Permanent Location: Loveland, US-CO
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:35
-
We are seeking an Analytics Solutions Manager who will be responsible for learning all relevant aspects of the changes being planned in the Corporate Third Party Oversight (CTPO) and Inter-Affiliate Oversight (IAO) programs resulting from their Oversight Transformation Program (OTP).
This includes but is not limited to the linkage of supplier engagements to the Inter-Affiliate services they support, changes in data elements that are critical to management and regulatory reporting, and how existing reports will need to be enhanced to adapt to the changes introduced by OTP.
This will also require some basic understanding of the existing ecosystem to afford the ability to identify which changes will impact existing reports, and how reports will need to be revised or rebuilt to meet existing reporting requirements.
This individual will also work with others from the CAO Chief Data Office (CDAO) team to help ensure design decisions made as part of the OTP project will facilitate required reporting, and not require complex solutions on the part of the CAO CDAO team to deliver said reporting.
Job Responsibilities:
* Participating in meetings and workshops associated with OTP, including those related to technology solutions impacting reports and to the migration of data from legacy systems into the new platform
* Engage with other members of the CDAO team to learn aspects of existing ecosystem and how proposed changes will impact existing reports and downstream extracts
* Identify key downstream stakeholders and, with CTPO and IAO teams taking the lead, engage in discussions of OTP and its impact on output these stakeholders currently receive
* Partner with CDAO Reporting Technology support in plans to address needed reporting changes and the timing and dependencies with which those changes will be implemented
* Detail required reporting changes, and work to develop timeline for those changes to be coded, tested and implemented in conjunction with timelines associated with OTP
* Participate as time allows on other strategic CDAO projects, including but not limited to efforts to move Oracle database to the cloud and urgent regulatory demand
Required Qualifications, Capabilities, and Skills:
* Bachelor's Degree in Business (Accounting or Finance preferred) or equivalent experience
* 7+ years professional experience; 2+ years of business intelligence or other similar experience
* Strong analytical & managerial skills
* Strong oral and written communication skills and ability to communicate with staff outside of designated area
* Ability to manage multiple workstreams
* Team player with the ability to be proactive, work independently
* Detail-oriented and results driven
* Must be able to manage activities against the project plan
* Proficiency with standard desktop applications including MS Excel, MS PowerPoint, MS Project and MS Access
Preferred Qualifications, Capabilities, an...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:34
-
Are you interested in joining the team responsible for branch staffing and scheduling? Our team is a highly-collaborative inclusive environment where we value relationship-building, strategic thinking and solution-oriented members.
As a Business Analysis Associate II a part of the Branch Team within Workforce Planning, you will be responsible for branch staffing and scheduling to ensure CCB Operation's business objectives are met.
The primary responsibilities of this team include volume/demand forecasting, capacity planning, resource scheduling, and executive reporting.
In this role, you will gain exposure to Regional Planning Leads across the country as you learn about driving improved hiring, scheduling execution, and maintaining service level performance in 29 regions and ~4,900 branches.
You will hone your thought-leadership and strategic-thinking through supporting ad hoc analysis & reporting, managing & improving processes, and leading cross-functional projects.
In addition, you will have the ability to develop relationships with representatives across various groups as you coordinate to deliver on key consumer banking initiatives.
Job Responsibilities:
* Develop business processes, reporting, and analytical tools to equip Regional Planning Leads in adding maximum value to their field based business partners
* Leverage insights from the field to drive upstream process and planning improvements to better serve leadership at the regional and national-level
* Coordinate with the field to remediate staffing and scheduling discrepancies
* Create field materials and communications to highlight workforce planning status and opportunities
* Own key issues, follow ups and action items to ensure they are effectively tracked and managed to resolution
* Manage projects of varying sizes and complexities based on business needs
Required Qualifications, Capabilities, and Skills:
* Ability to deliver on tactical day-to-day challenges while continuing to ensure the overall program is managed effectively.
* Strong influencing and change management skills.
The successful candidate will need to affect change in processes and behaviors by clients, technology, and across partner groups.
* Must have a high degree of attention to detail, specifically in ensuring accuracy in all deliverables.
* Ideal candidate is an analytical thinker with strong data analysis skills; synthesizing information across multiple platforms, systems, and organizations.
* Ideal candidate would be able to develop and deliver concise presentations that clearly articulate challenges, actions, and results for complex matters - creating clarity and a bias for action with key stakeholders
Preferred Qualifications, Capabilities, and Skills:
* Well-versed in Consumer branch, Community, and/or retail environment to take into consideration in managing the workforce planning process
* Bachelor's degree or equivalent experience/ ...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:33
-
North America Credit Trading acts as a market maker in corporate credit products to the largest asset manager and investor clients.
Job Summary:
As an analyst in the Product Specialist team, you will be responsible with the day-to-day monitoring and analysis of all products we are responsible for, including but not limited to; corporate bonds, credit default swaps, credit indices, index options, and loans.
Job Responsibilities:
* The position requires expertise in all stages of a trade life cycle:
+ Pre-trade: Anticipating settlement bottlenecks, working with clients on any concerns, understanding balance sheet and capital costs, knowing optimal modelling and feeding processes
+ Execution: Insuring risk and P/L are correctly captured on T, partners in other groups (Compliance, Market Risk, Product Control) are alerted to any potential concerns
+ Post-Trade: Monitoring of positions, client/issuer data analysis, regulatory reviews of positions, any settlement concerns/queries
Required Qualifications, Capabilities, and Skills:
* At least 1-4 years of experience in Markets, Risk, and/or Trade Support.
Series 7 & 63 required (can apply without exams)
* Creative problem solver with ability to perform well under pressure
Preferred Qualifications, Capabilities, and Skills:
* Clear, logical thinker with strong qualitative abilities
* Strong team player that Is detail oriented with a highly disciplined approach to process and quality control
* Effective communication skills to interact with internal partners and clients
* Strong understanding of Excel and deep knowledge of Bloomberg a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to o...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:31
-
As a Production Support Lead, provide application support to our customer support teams.
This is a hands-on and coordination role with Product and Engineering to prioritize and assist in resolving customer issues.
* Manage Production support efforts to support customer issues including daily health checks of applications, prioritize and resolve production incidents
* Participate in critical incident response calls and serve as an escalation point for customer support cases
* Carefully evaluate alternative risks and solutions before taking action to provide timely resolution
* Ownership of Incident management and production stability reviews
* Lead the Root Cause Analysis efforts to identify the underlying problems and devise strategic solutions
* Provide continuous updates and follow-up's to Management and stakeholders
* Provide direction and collaborate across multiple teams and lines of business for resources involved in program delivery
* Develop and maintain long-lasting collaborative relationships with stakeholders
* Organize and manage communications with stakeholders and senior managers
* Owns incidents and problems and strives to get to detailed root cause analysis and suggest workarounds and/or solutions for recurring issues.
* Actively responds to service requests from Client facing support teams, Operations, Risk/control partners, etc.
* Incident management and technical call facilitation, coordination, and communications during critical outage situations
* Excellence in system operations, including tasks related to identifying and troubleshooting application issues, issue resolution and escalation
* Provide guidance and support to team members
Qualifications:
* BS/BA degree or equivalent experience, 7+ years of hands-on experience in Production Support
* Working knowledge of production support role, incident, problem and change management
* Relentless drive for root cause and execute measures to reduce repeat occurrence
* Strong knowledge of application and development lifecycles
* Proven expertise in application development and support environments
* Understanding of Web and mobile applications.
* Ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work
* Understanding of risk controls and compliance to departmental and company-wide standards
* Ability to work collaboratively in teams and independently to develop meaningful relationships to achieve common goals
* Ability to run production incident and take the lead on conference bridges until issue is mitigated
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 ye...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:31
-
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
As Strategic Initiatives, Product Portfolio Operations Manager in Payments' Acquiring Platform and Rails (APR), you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.
The Strategic Initiatives Vice President is responsible for ensuring leaders and teams across Acquiring Platform & Rails' (APR) are fully connected and aligned to the business' vision.
They support leaders in communicating the direction and progress of APR to key internal stakeholders, building and organizing materials for internal stakeholders while managing communications and meetings at the executive level.
They own key governance forums, using strong interpersonal skills and thought leadership to drive results and effectively deliver key decisions and outcomes.
To accomplish all this, the successful candidate will be a self-starter that can achieve results in a fast-paced environment while managing multiple engagements simultaneously.
Job responsibilities
* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
* Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
* Serve as advisor and program manager to Strategy Execution and Delivery leadership (MD & ED level), supporting their work across the business' top tier priorities
* Maintain recurring meetings to review and discuss business outcomes at the leadership and APR level, managing agendas, building executive-level presentations and communicating results
* Effectively manage junior and senior stakeholders, understanding their needs and keeping them aligned to the program's goals
* Lead ad hoc projects and initiatives with a range of product, operations and strategy objectives
* Own the program's Governance framework, providing oversight and ensuring it is effectively planned, executed, monitored and controlled
* Partner with Product Owners, Program Managers, Business/Product Controls, and the APR Portfolio Office to manage and control status and progress reporting, ensuring it is maintained and communicated consistently across internal teams, external stakeholders, and executive leadership
Required qualifications, capabilities, and skills
* 5+ y...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:30
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:30
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Avon, US-IN
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:28
-
Do you have an inquisitive nature? Like to dig deep into information while working directly with clients and business partners? The Know Your Customer (KYC) team may be the right place for you.
As an Anti-Money Laundering Escalation Analyst for Commercial Banking, you will review and investigate potential AML, Politically Exposed Persons (PEP) and negative media cases on CIB & CB clients; collaborate with WKO KYC Officers, Bankers, Legal, Reputational Risk Office and Compliance to determine appropriate approval level and actions to mitigate risk.
Responsibilities will include maintaining and reporting metrics, assisting in projects/initiatives, and interacting with other LOBs, technology, and other corporate escalation support teams.
The position will report to the CIB/CB AML Escalation Manager
Job Responsibilities:
* Review and investigate AML, PEP and negative media cases
* Interface with WKO Makers and Middle Office, Client Owners, Legal and compliance to determine appropriate approvals and actions to mitigate risk
* Ensure Know Your Customer documentation is accurately and timely documented for each event
* Maintain and publish reporting metrics including escalating past due items
* Assist with various projects related to AML
* Interact with other LOBs, Makers, client owners and Client List Screening to resolve cases and issues that impact both CB and CIB
Required Qualifications, Skills and Capabilities:
* Bachelor's degree
* Minimum of 2+ years relevant AML and/or negative media experience in Compliance, Legal, Risk, or Audit capacity or similar work experience preferred
* Understanding of AML red flags
* Knowledge and experience with various JPMC bank systems (CDD, FCIP, Customer Assist and Client Central)
* Team player, but ability to act on own initiative and fulfill objectives with minimum supervision
* Project management skills with ability to work independently on multiple assignments and meet deadlines in a fast paced environment
* Proven ability to communicate effectively both orally and in writing in order to present information in a concise and effective manner
* Proficient with SharePoint and Microsoft (Word, Excel, PowerPoint and Access)
Preferred Qualifications, Skills and Capabilities:
* CAMS Certification
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Please note this role is not eligible for employer immigration sponsorship.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We ...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:27
-
A career with us is a journey, not a destination.
This could be the next best step in your technical career.
Join us.
As a Lead Architect at JPMorgan Chase within the Consumer and Community Banking Card Technology, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern cloud-based technologies.
As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals.
Job responsibilities
* Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs
* Defines the technical target state of their product and drives achievement of the strategy
* Participates in architecture governance bodies
* Evaluates recommendations and provides feedback on new technologies
* Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
* Advanced knowledge of one or more software, applications, and architecture disciplines
* Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture
Preferred qualifications, capabilities, and skills
* AWS certification or experience is preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses ach...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-04-23 08:29:26
