-
Description & Requirements
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-spo nsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visit https://www.ma ximus.com .
Maximus is seeking a Project Manager to join our team.
This is a remote position and will support all Department of Education projects.
You will manage the processes, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Department of Education programs that require a piv-i card, are able to receive their card in a timely manner, meeting contractual requirements.
You will be responsible for working across the portfolio programs to coordinate piv-i card needs for for all newly hired staff for each program, resolve competing demands, and meet program deadlines.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
* The Project Manager will be responsible for the entire PIV-I card issuance process for new hires within the Department of Education portfolio.
* This position is intended to manage the process, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Dept of Ed programs requiring a piv-i card, are able to receive their card in a timely, replicable fashion, thereby ensuring that contractual requirements are met.
This role will be responsible for working across the portfolio programs to coordinate Piv-i card needs for all newly hired staff for each program, resolve competing resource and time demands, meeting all program deadlines.
* Additional Requirements as per contract/client:
FSA Department of Education experience preferred
Must reside in the U.S.
Must be a U.S.
citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clear...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 90000
Posted: 2024-05-14 08:19:59
-
Description & Requirements
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-spo nsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visit https://www.ma ximus.com .
Maximus is seeking a Project Manager to join our team.
This is a remote position and will support all Department of Education projects.
You will manage the processes, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Department of Education programs that require a piv-i card, are able to receive their card in a timely manner, meeting contractual requirements.
You will be responsible for working across the portfolio programs to coordinate piv-i card needs for for all newly hired staff for each program, resolve competing demands, and meet program deadlines.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
* The Project Manager will be responsible for the entire PIV-I card issuance process for new hires within the Department of Education portfolio.
* This position is intended to manage the process, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Dept of Ed programs requiring a piv-i card, are able to receive their card in a timely, replicable fashion, thereby ensuring that contractual requirements are met.
This role will be responsible for working across the portfolio programs to coordinate Piv-i card needs for all newly hired staff for each program, resolve competing resource and time demands, meeting all program deadlines.
* Additional Requirements as per contract/client:
FSA Department of Education experience preferred
Must reside in the U.S.
Must be a U.S.
citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clear...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: 90000
Posted: 2024-05-14 08:19:59
-
Description & Requirements
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-spo nsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visit https://www.ma ximus.com .
Maximus is seeking a Project Manager to join our team.
This is a remote position and will support all Department of Education projects.
You will manage the processes, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Department of Education programs that require a piv-i card, are able to receive their card in a timely manner, meeting contractual requirements.
You will be responsible for working across the portfolio programs to coordinate piv-i card needs for for all newly hired staff for each program, resolve competing demands, and meet program deadlines.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
* The Project Manager will be responsible for the entire PIV-I card issuance process for new hires within the Department of Education portfolio.
* This position is intended to manage the process, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Dept of Ed programs requiring a piv-i card, are able to receive their card in a timely, replicable fashion, thereby ensuring that contractual requirements are met.
This role will be responsible for working across the portfolio programs to coordinate Piv-i card needs for all newly hired staff for each program, resolve competing resource and time demands, meeting all program deadlines.
* Additional Requirements as per contract/client:
FSA Department of Education experience preferred
Must reside in the U.S.
Must be a U.S.
citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clear...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 90000
Posted: 2024-05-14 08:19:57
-
Description & Requirements
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-spo nsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visit https://www.ma ximus.com .
Maximus is seeking a Project Manager to join our team.
This is a remote position and will support all Department of Education projects.
You will manage the processes, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Department of Education programs that require a piv-i card, are able to receive their card in a timely manner, meeting contractual requirements.
You will be responsible for working across the portfolio programs to coordinate piv-i card needs for for all newly hired staff for each program, resolve competing demands, and meet program deadlines.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
* The Project Manager will be responsible for the entire PIV-I card issuance process for new hires within the Department of Education portfolio.
* This position is intended to manage the process, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Dept of Ed programs requiring a piv-i card, are able to receive their card in a timely, replicable fashion, thereby ensuring that contractual requirements are met.
This role will be responsible for working across the portfolio programs to coordinate Piv-i card needs for all newly hired staff for each program, resolve competing resource and time demands, meeting all program deadlines.
* Additional Requirements as per contract/client:
FSA Department of Education experience preferred
Must reside in the U.S.
Must be a U.S.
citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clear...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 90000
Posted: 2024-05-14 08:19:56
-
Description & Requirements
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-spo nsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visit https://www.ma ximus.com .
Maximus is seeking a Project Manager to join our team.
This is a remote position and will support all Department of Education projects.
You will manage the processes, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Department of Education programs that require a piv-i card, are able to receive their card in a timely manner, meeting contractual requirements.
You will be responsible for working across the portfolio programs to coordinate piv-i card needs for for all newly hired staff for each program, resolve competing demands, and meet program deadlines.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
* The Project Manager will be responsible for the entire PIV-I card issuance process for new hires within the Department of Education portfolio.
* This position is intended to manage the process, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Dept of Ed programs requiring a piv-i card, are able to receive their card in a timely, replicable fashion, thereby ensuring that contractual requirements are met.
This role will be responsible for working across the portfolio programs to coordinate Piv-i card needs for all newly hired staff for each program, resolve competing resource and time demands, meeting all program deadlines.
* Additional Requirements as per contract/client:
FSA Department of Education experience preferred
Must reside in the U.S.
Must be a U.S.
citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clear...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 90000
Posted: 2024-05-14 08:19:55
-
Description & Requirements
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-spo nsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visit https://www.ma ximus.com .
Maximus is seeking a Project Manager to join our team.
This is a remote position and will support all Department of Education projects.
You will manage the processes, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Department of Education programs that require a piv-i card, are able to receive their card in a timely manner, meeting contractual requirements.
You will be responsible for working across the portfolio programs to coordinate piv-i card needs for for all newly hired staff for each program, resolve competing demands, and meet program deadlines.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
* The Project Manager will be responsible for the entire PIV-I card issuance process for new hires within the Department of Education portfolio.
* This position is intended to manage the process, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Dept of Ed programs requiring a piv-i card, are able to receive their card in a timely, replicable fashion, thereby ensuring that contractual requirements are met.
This role will be responsible for working across the portfolio programs to coordinate Piv-i card needs for all newly hired staff for each program, resolve competing resource and time demands, meeting all program deadlines.
* Additional Requirements as per contract/client:
FSA Department of Education experience preferred
Must reside in the U.S.
Must be a U.S.
citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clear...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 90000
Posted: 2024-05-14 08:19:54
-
Description & Requirements
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-spo nsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visit https://www.ma ximus.com .
Maximus is seeking a Project Manager to join our team.
This is a remote position and will support all Department of Education projects.
You will manage the processes, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Department of Education programs that require a piv-i card, are able to receive their card in a timely manner, meeting contractual requirements.
You will be responsible for working across the portfolio programs to coordinate piv-i card needs for for all newly hired staff for each program, resolve competing demands, and meet program deadlines.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
* The Project Manager will be responsible for the entire PIV-I card issuance process for new hires within the Department of Education portfolio.
* This position is intended to manage the process, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Dept of Ed programs requiring a piv-i card, are able to receive their card in a timely, replicable fashion, thereby ensuring that contractual requirements are met.
This role will be responsible for working across the portfolio programs to coordinate Piv-i card needs for all newly hired staff for each program, resolve competing resource and time demands, meeting all program deadlines.
* Additional Requirements as per contract/client:
FSA Department of Education experience preferred
Must reside in the U.S.
Must be a U.S.
citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clear...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 90000
Posted: 2024-05-14 08:19:53
-
Description & Requirements
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-spo nsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visit https://www.ma ximus.com .
Maximus is seeking a Project Manager to join our team.
This is a remote position and will support all Department of Education projects.
You will manage the processes, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Department of Education programs that require a piv-i card, are able to receive their card in a timely manner, meeting contractual requirements.
You will be responsible for working across the portfolio programs to coordinate piv-i card needs for for all newly hired staff for each program, resolve competing demands, and meet program deadlines.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
* The Project Manager will be responsible for the entire PIV-I card issuance process for new hires within the Department of Education portfolio.
* This position is intended to manage the process, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Dept of Ed programs requiring a piv-i card, are able to receive their card in a timely, replicable fashion, thereby ensuring that contractual requirements are met.
This role will be responsible for working across the portfolio programs to coordinate Piv-i card needs for all newly hired staff for each program, resolve competing resource and time demands, meeting all program deadlines.
* Additional Requirements as per contract/client:
FSA Department of Education experience preferred
Must reside in the U.S.
Must be a U.S.
citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clear...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 90000
Posted: 2024-05-14 08:19:53
-
Description & Requirements
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-spo nsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visit https://www.ma ximus.com .
Maximus is seeking a Project Manager to join our team.
This is a remote position and will support all Department of Education projects.
You will manage the processes, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Department of Education programs that require a piv-i card, are able to receive their card in a timely manner, meeting contractual requirements.
You will be responsible for working across the portfolio programs to coordinate piv-i card needs for for all newly hired staff for each program, resolve competing demands, and meet program deadlines.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
* The Project Manager will be responsible for the entire PIV-I card issuance process for new hires within the Department of Education portfolio.
* This position is intended to manage the process, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Dept of Ed programs requiring a piv-i card, are able to receive their card in a timely, replicable fashion, thereby ensuring that contractual requirements are met.
This role will be responsible for working across the portfolio programs to coordinate Piv-i card needs for all newly hired staff for each program, resolve competing resource and time demands, meeting all program deadlines.
* Additional Requirements as per contract/client:
FSA Department of Education experience preferred
Must reside in the U.S.
Must be a U.S.
citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clear...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 90000
Posted: 2024-05-14 08:19:52
-
Description & Requirements
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-spo nsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visit https://www.ma ximus.com .
Maximus is seeking a Project Manager to join our team.
This is a remote position and will support all Department of Education projects.
You will manage the processes, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Department of Education programs that require a piv-i card, are able to receive their card in a timely manner, meeting contractual requirements.
You will be responsible for working across the portfolio programs to coordinate piv-i card needs for for all newly hired staff for each program, resolve competing demands, and meet program deadlines.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
* The Project Manager will be responsible for the entire PIV-I card issuance process for new hires within the Department of Education portfolio.
* This position is intended to manage the process, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Dept of Ed programs requiring a piv-i card, are able to receive their card in a timely, replicable fashion, thereby ensuring that contractual requirements are met.
This role will be responsible for working across the portfolio programs to coordinate Piv-i card needs for all newly hired staff for each program, resolve competing resource and time demands, meeting all program deadlines.
* Additional Requirements as per contract/client:
FSA Department of Education experience preferred
Must reside in the U.S.
Must be a U.S.
citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clear...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 90000
Posted: 2024-05-14 08:19:51
-
Description & Requirements
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-spo nsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visit https://www.ma ximus.com .
Maximus is seeking a Project Manager to join our team.
This is a remote position and will support all Department of Education projects.
You will manage the processes, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Department of Education programs that require a piv-i card, are able to receive their card in a timely manner, meeting contractual requirements.
You will be responsible for working across the portfolio programs to coordinate piv-i card needs for for all newly hired staff for each program, resolve competing demands, and meet program deadlines.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
* The Project Manager will be responsible for the entire PIV-I card issuance process for new hires within the Department of Education portfolio.
* This position is intended to manage the process, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Dept of Ed programs requiring a piv-i card, are able to receive their card in a timely, replicable fashion, thereby ensuring that contractual requirements are met.
This role will be responsible for working across the portfolio programs to coordinate Piv-i card needs for all newly hired staff for each program, resolve competing resource and time demands, meeting all program deadlines.
* Additional Requirements as per contract/client:
FSA Department of Education experience preferred
Must reside in the U.S.
Must be a U.S.
citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clear...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 90000
Posted: 2024-05-14 08:19:50
-
Description & Requirements
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-spo nsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom.
For more information, visit https://www.ma ximus.com .
Maximus is seeking a Project Manager to join our team.
This is a remote position and will support all Department of Education projects.
You will manage the processes, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Department of Education programs that require a piv-i card, are able to receive their card in a timely manner, meeting contractual requirements.
You will be responsible for working across the portfolio programs to coordinate piv-i card needs for for all newly hired staff for each program, resolve competing demands, and meet program deadlines.
Essential Duties and Responsibilities:
- Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements.
- Oversee all facets of project operations.
- Deploy resources to address all operational needs.
- Make informed decisions and ensure adherence to budgets.
- Communicate updates and project status effectively and efficiently.
- Recommend innovative methodologies, techniques, and criteria for projects.
- Ensure adherence and compliance to internal and external quality standards.
* The Project Manager will be responsible for the entire PIV-I card issuance process for new hires within the Department of Education portfolio.
* This position is intended to manage the process, documentation, equipment, scheduling, tools, resources (RA's) to ensure that all new hires within the Dept of Ed programs requiring a piv-i card, are able to receive their card in a timely, replicable fashion, thereby ensuring that contractual requirements are met.
This role will be responsible for working across the portfolio programs to coordinate Piv-i card needs for all newly hired staff for each program, resolve competing resource and time demands, meeting all program deadlines.
* Additional Requirements as per contract/client:
FSA Department of Education experience preferred
Must reside in the U.S.
Must be a U.S.
citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clear...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 90000
Posted: 2024-05-14 08:19:49
-
Description & Requirements
* Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
* Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
* Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
* Use computerized system for tracking, information gathering, and/or troubleshooting
* Support Contact Center expectations as well as departmental and corporate policies and procedures
* Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
* Assist with Credit Bureau Requests utilizing established processes and procedures
* Refer escalated calls or inquiries to appropriate levels as needed
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum six (6) months customer service or administrative or call center experience required
* Must be able to speak, read, and write in English fluently
* Basic math and PC skills including MS Office applications required
* Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
* Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
* Regular and predictable attendance is required
* Available to support all FSA programs via reassignment between programs (moving from one program to another), as needed
Additional Requirements as per Contract/Client:
* Must reside in the U.S.
and be a U.S.
citizen
* Must be able to pass a criminal background check
* May be required to work scheduled holidays, overtime, and weekends
* Must be able to effectively read a prepared / written script out loud
* Must reside within an Hour of Jacksonville, FL.
* Must be able to go on site to pick up equipment once your Federal Background is cleared.
*Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
* Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
* Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi
* Must have a personal desktop or laptop computer to use for the first few weeks of training with a private work area and adequate power source
Essential Duties and Responsibilities:
- Handles customer service inquiries and problems v...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 17.2
Posted: 2024-05-14 08:19:48
-
Description & Requirements
* Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
* Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
* Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
* Use computerized system for tracking, information gathering, and/or troubleshooting
* Support Contact Center expectations as well as departmental and corporate policies and procedures
* Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
* Assist with Credit Bureau Requests utilizing established processes and procedures
* Refer escalated calls or inquiries to appropriate levels as needed
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum six (6) months customer service or administrative or call center experience required
* Must be able to speak, read, and write in English fluently
* Basic math and PC skills including MS Office applications required
* Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
* Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
* Regular and predictable attendance is required
* Available to support all FSA programs via reassignment between programs (moving from one program to another), as needed
Additional Requirements as per Contract/Client:
* Must reside in the U.S.
and be a U.S.
citizen
* Must be able to pass a criminal background check
* May be required to work scheduled holidays, overtime, and weekends
* Must be able to effectively read a prepared / written script out loud
* Must reside within an Hour of Jacksonville, FL.
* Must be able to go on site to pick up equipment once your Federal Background is cleared.
*Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
* Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
* Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi
* Must have a personal desktop or laptop computer to use for the first few weeks of training with a private work area and adequate power source
Essential Duties and Responsibilities:
- Handles customer service inquiries and problems v...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 17.2
Posted: 2024-05-14 08:19:47
-
Description & Requirements
* Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
* Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
* Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
* Use computerized system for tracking, information gathering, and/or troubleshooting
* Support Contact Center expectations as well as departmental and corporate policies and procedures
* Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
* Assist with Credit Bureau Requests utilizing established processes and procedures
* Refer escalated calls or inquiries to appropriate levels as needed
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum six (6) months customer service or administrative or call center experience required
* Must be able to speak, read, and write in English fluently
* Basic math and PC skills including MS Office applications required
* Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
* Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
* Regular and predictable attendance is required
* Available to support all FSA programs via reassignment between programs (moving from one program to another), as needed
Additional Requirements as per Contract/Client:
* Must reside in the U.S.
and be a U.S.
citizen
* Must be able to pass a criminal background check
* May be required to work scheduled holidays, overtime, and weekends
* Must be able to effectively read a prepared / written script out loud
* Must reside within an Hour of Jacksonville, FL.
* Must be able to go on site to pick up equipment once your Federal Background is cleared.
*Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
* Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
* Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi
* Must have a personal desktop or laptop computer to use for the first few weeks of training with a private work area and adequate power source
Essential Duties and Responsibilities:
- Handles customer service inquiries and problems v...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: 17.2
Posted: 2024-05-14 08:19:46
-
Description & Requirements
* Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
* Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
* Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
* Use computerized system for tracking, information gathering, and/or troubleshooting
* Support Contact Center expectations as well as departmental and corporate policies and procedures
* Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
* Assist with Credit Bureau Requests utilizing established processes and procedures
* Refer escalated calls or inquiries to appropriate levels as needed
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum six (6) months customer service or administrative or call center experience required
* Must be able to speak, read, and write in English fluently
* Basic math and PC skills including MS Office applications required
* Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
* Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
* Regular and predictable attendance is required
* Available to support all FSA programs via reassignment between programs (moving from one program to another), as needed
Additional Requirements as per Contract/Client:
* Must reside in the U.S.
and be a U.S.
citizen
* Must be able to pass a criminal background check
* May be required to work scheduled holidays, overtime, and weekends
* Must be able to effectively read a prepared / written script out loud
* Must reside within an Hour of Jacksonville, FL.
* Must be able to go on site to pick up equipment once your Federal Background is cleared.
*Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
* Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
* Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi
* Must have a personal desktop or laptop computer to use for the first few weeks of training with a private work area and adequate power source
Essential Duties and Responsibilities:
- Handles customer service inquiries and problems v...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 17.2
Posted: 2024-05-14 08:19:45
-
Description & Requirements
* Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
* Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
* Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
* Use computerized system for tracking, information gathering, and/or troubleshooting
* Support Contact Center expectations as well as departmental and corporate policies and procedures
* Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
* Assist with Credit Bureau Requests utilizing established processes and procedures
* Refer escalated calls or inquiries to appropriate levels as needed
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum six (6) months customer service or administrative or call center experience required
* Must be able to speak, read, and write in English fluently
* Basic math and PC skills including MS Office applications required
* Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
* Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
* Regular and predictable attendance is required
* Available to support all FSA programs via reassignment between programs (moving from one program to another), as needed
Additional Requirements as per Contract/Client:
* Must reside in the U.S.
and be a U.S.
citizen
* Must be able to pass a criminal background check
* May be required to work scheduled holidays, overtime, and weekends
* Must be able to effectively read a prepared / written script out loud
* Must reside within an Hour of Jacksonville, FL.
* Must be able to go on site to pick up equipment once your Federal Background is cleared.
*Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
* Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
* Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi
* Must have a personal desktop or laptop computer to use for the first few weeks of training with a private work area and adequate power source
Essential Duties and Responsibilities:
- Handles customer service inquiries and problems v...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: 17.2
Posted: 2024-05-14 08:19:44
-
Description & Requirements
* Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
* Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
* Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
* Use computerized system for tracking, information gathering, and/or troubleshooting
* Support Contact Center expectations as well as departmental and corporate policies and procedures
* Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
* Assist with Credit Bureau Requests utilizing established processes and procedures
* Refer escalated calls or inquiries to appropriate levels as needed
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum six (6) months customer service or administrative or call center experience required
* Must be able to speak, read, and write in English fluently
* Basic math and PC skills including MS Office applications required
* Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
* Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
* Regular and predictable attendance is required
* Available to support all FSA programs via reassignment between programs (moving from one program to another), as needed
Additional Requirements as per Contract/Client:
* Must reside in the U.S.
and be a U.S.
citizen
* Must be able to pass a criminal background check
* May be required to work scheduled holidays, overtime, and weekends
* Must be able to effectively read a prepared / written script out loud
* Must reside within an Hour of Jacksonville, FL.
* Must be able to go on site to pick up equipment once your Federal Background is cleared.
*Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
* Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
* Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi
* Must have a personal desktop or laptop computer to use for the first few weeks of training with a private work area and adequate power source
Essential Duties and Responsibilities:
- Handles customer service inquiries and problems v...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: 17.2
Posted: 2024-05-14 08:19:43
-
Description & Requirements
* Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
* Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
* Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
* Use computerized system for tracking, information gathering, and/or troubleshooting
* Support Contact Center expectations as well as departmental and corporate policies and procedures
* Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
* Assist with Credit Bureau Requests utilizing established processes and procedures
* Refer escalated calls or inquiries to appropriate levels as needed
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum six (6) months customer service or administrative or call center experience required
* Must be able to speak, read, and write in English fluently
* Basic math and PC skills including MS Office applications required
* Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
* Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
* Regular and predictable attendance is required
* Available to support all FSA programs via reassignment between programs (moving from one program to another), as needed
Additional Requirements as per Contract/Client:
* Must reside in the U.S.
and be a U.S.
citizen
* Must be able to pass a criminal background check
* May be required to work scheduled holidays, overtime, and weekends
* Must be able to effectively read a prepared / written script out loud
* Must reside within an Hour of Jacksonville, FL.
* Must be able to go on site to pick up equipment once your Federal Background is cleared.
*Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
* Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
* Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi
* Must have a personal desktop or laptop computer to use for the first few weeks of training with a private work area and adequate power source
Essential Duties and Responsibilities:
- Handles customer service inquiries and problems v...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: 17.2
Posted: 2024-05-14 08:19:42
-
Description & Requirements
* Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
* Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
* Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
* Use computerized system for tracking, information gathering, and/or troubleshooting
* Support Contact Center expectations as well as departmental and corporate policies and procedures
* Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
* Assist with Credit Bureau Requests utilizing established processes and procedures
* Refer escalated calls or inquiries to appropriate levels as needed
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum six (6) months customer service or administrative or call center experience required
* Must be able to speak, read, and write in English fluently
* Basic math and PC skills including MS Office applications required
* Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
* Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
* Regular and predictable attendance is required
* Available to support all FSA programs via reassignment between programs (moving from one program to another), as needed
Additional Requirements as per Contract/Client:
* Must reside in the U.S.
and be a U.S.
citizen
* Must be able to pass a criminal background check
* May be required to work scheduled holidays, overtime, and weekends
* Must be able to effectively read a prepared / written script out loud
* Must reside within an Hour of Jacksonville, FL.
* Must be able to go on site to pick up equipment once your Federal Background is cleared.
*Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
* Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
* Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi
* Must have a personal desktop or laptop computer to use for the first few weeks of training with a private work area and adequate power source
Essential Duties and Responsibilities:
- Handles customer service inquiries and problems v...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: 17.2
Posted: 2024-05-14 08:19:42
-
Description & Requirements
* Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
* Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
* Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
* Use computerized system for tracking, information gathering, and/or troubleshooting
* Support Contact Center expectations as well as departmental and corporate policies and procedures
* Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
* Assist with Credit Bureau Requests utilizing established processes and procedures
* Refer escalated calls or inquiries to appropriate levels as needed
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum six (6) months customer service or administrative or call center experience required
* Must be able to speak, read, and write in English fluently
* Basic math and PC skills including MS Office applications required
* Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
* Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
* Regular and predictable attendance is required
* Available to support all FSA programs via reassignment between programs (moving from one program to another), as needed
Additional Requirements as per Contract/Client:
* Must reside in the U.S.
and be a U.S.
citizen
* Must be able to pass a criminal background check
* May be required to work scheduled holidays, overtime, and weekends
* Must be able to effectively read a prepared / written script out loud
* Must reside within an Hour of Jacksonville, FL.
* Must be able to go on site to pick up equipment once your Federal Background is cleared.
*Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
* Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
* Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi
* Must have a personal desktop or laptop computer to use for the first few weeks of training with a private work area and adequate power source
Essential Duties and Responsibilities:
- Handles customer service inquiries and problems v...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: 17.2
Posted: 2024-05-14 08:19:41
-
Description & Requirements
* Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
* Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
* Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
* Use computerized system for tracking, information gathering, and/or troubleshooting
* Support Contact Center expectations as well as departmental and corporate policies and procedures
* Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
* Assist with Credit Bureau Requests utilizing established processes and procedures
* Refer escalated calls or inquiries to appropriate levels as needed
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum six (6) months customer service or administrative or call center experience required
* Must be able to speak, read, and write in English fluently
* Basic math and PC skills including MS Office applications required
* Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
* Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
* Regular and predictable attendance is required
* Available to support all FSA programs via reassignment between programs (moving from one program to another), as needed
Additional Requirements as per Contract/Client:
* Must reside in the U.S.
and be a U.S.
citizen
* Must be able to pass a criminal background check
* May be required to work scheduled holidays, overtime, and weekends
* Must be able to effectively read a prepared / written script out loud
* Must reside within an Hour of Jacksonville, FL.
* Must be able to go on site to pick up equipment once your Federal Background is cleared.
*Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
* Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
* Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi
* Must have a personal desktop or laptop computer to use for the first few weeks of training with a private work area and adequate power source
Essential Duties and Responsibilities:
- Handles customer service inquiries and problems v...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: 17.2
Posted: 2024-05-14 08:19:40
-
Description & Requirements
* Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
* Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
* Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
* Use computerized system for tracking, information gathering, and/or troubleshooting
* Support Contact Center expectations as well as departmental and corporate policies and procedures
* Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
* Assist with Credit Bureau Requests utilizing established processes and procedures
* Refer escalated calls or inquiries to appropriate levels as needed
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum six (6) months customer service or administrative or call center experience required
* Must be able to speak, read, and write in English fluently
* Basic math and PC skills including MS Office applications required
* Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
* Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
* Regular and predictable attendance is required
* Available to support all FSA programs via reassignment between programs (moving from one program to another), as needed
Additional Requirements as per Contract/Client:
* Must reside in the U.S.
and be a U.S.
citizen
* Must be able to pass a criminal background check
* May be required to work scheduled holidays, overtime, and weekends
* Must be able to effectively read a prepared / written script out loud
* Must reside within an Hour of Jacksonville, FL.
* Must be able to go on site to pick up equipment once your Federal Background is cleared.
*Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
* Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
* Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi
* Must have a personal desktop or laptop computer to use for the first few weeks of training with a private work area and adequate power source
Essential Duties and Responsibilities:
- Handles customer service inquiries and problems v...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: 17.2
Posted: 2024-05-14 08:19:38
-
Description & Requirements
* Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
* Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
* Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
* Use computerized system for tracking, information gathering, and/or troubleshooting
* Support Contact Center expectations as well as departmental and corporate policies and procedures
* Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
* Assist with Credit Bureau Requests utilizing established processes and procedures
* Refer escalated calls or inquiries to appropriate levels as needed
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum six (6) months customer service or administrative or call center experience required
* Must be able to speak, read, and write in English fluently
* Basic math and PC skills including MS Office applications required
* Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
* Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
* Regular and predictable attendance is required
* Available to support all FSA programs via reassignment between programs (moving from one program to another), as needed
Additional Requirements as per Contract/Client:
* Must reside in the U.S.
and be a U.S.
citizen
* Must be able to pass a criminal background check
* May be required to work scheduled holidays, overtime, and weekends
* Must be able to effectively read a prepared / written script out loud
* Must reside within an Hour of Jacksonville, FL.
* Must be able to go on site to pick up equipment once your Federal Background is cleared.
*Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
* Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
* Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi
* Must have a personal desktop or laptop computer to use for the first few weeks of training with a private work area and adequate power source
Essential Duties and Responsibilities:
- Handles customer service inquiries and problems v...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: 17.2
Posted: 2024-05-14 08:19:36
-
Description & Requirements
* Respond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing
* Utilize available systems, knowledgebase, and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties
* Process requests received via general correspondence and notate accounts regarding actions taken in response to those requests
* Use computerized system for tracking, information gathering, and/or troubleshooting
* Support Contact Center expectations as well as departmental and corporate policies and procedures
* Maintain regular use of the feedback tool to give and receive constructive feedback on call quality and department tasks
* Assist with Credit Bureau Requests utilizing established processes and procedures
* Refer escalated calls or inquiries to appropriate levels as needed
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum six (6) months customer service or administrative or call center experience required
* Must be able to speak, read, and write in English fluently
* Basic math and PC skills including MS Office applications required
* Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks
* Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training
* Regular and predictable attendance is required
* Available to support all FSA programs via reassignment between programs (moving from one program to another), as needed
Additional Requirements as per Contract/Client:
* Must reside in the U.S.
and be a U.S.
citizen
* Must be able to pass a criminal background check
* May be required to work scheduled holidays, overtime, and weekends
* Must be able to effectively read a prepared / written script out loud
* Must reside within an Hour of Jacksonville, FL.
* Must be able to go on site to pick up equipment once your Federal Background is cleared.
*Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
* Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
* Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi
* Must have a personal desktop or laptop computer to use for the first few weeks of training with a private work area and adequate power source
Essential Duties and Responsibilities:
- Handles customer service inquiries and problems v...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: 17.2
Posted: 2024-05-14 08:19:35
