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Assistant Store Manager
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Assistant Store Manager, today!
As an Assistant Store Manager, you are responsible for day-to-day operations, care, and service provided to our customer & patients.
Your purpose is to lead your store to success through mentoring, coaching, and optimizing processes.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy motivating those around you, and you're good at it.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense for optimizing processes.
Day-in-the-Life of an Assistant Store Manager:
* Understand and manage the operation of your store to maximize profitability.
* Coach associates by motivating the mindset of driving sales through customer service.
* Maintain and analyze P&L reports and inventory logs.
* Uphold cash and bank depository procedures.
* Foster a customer-centric culture and exceed customer experience goals.
* Manage tasks and supervise team members in the absence of the Store Manager.
Education and/or Experience
H.S.
Diploma or General Education Degree (GED) required.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Assistant Store Manager and thrive with us today!
JR042495
The typical starting pay range for this position is between $17.75 - $24 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2024-10-04 08:29:39
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Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 108000
Posted: 2024-10-04 08:29:38
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Store Manager
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Store Manager, today!
As a Store Manager, you will be responsible for leading your store to success.
Your purpose is to lead your store to success through mentoring, coaching, and optimizing processes.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy motivating those around you, and you're good at it.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life:
* Foster a customer-centric culture and exceed customer experience goals.
* Understand and manage the operation of your store to maximize profitability.
* Interview, hire, and lead associates by motivating the mindset of driving sales through customer service.
* Provide regular performance feedback to support associate growth.
* Maintain and analyze P&L reports and inventory logs.
* Adhere to all regulatory and compliance legislation, policies, safety regulations, and overall store appearance standards.
* Uphold cash and bank depository procedures.
* Adhere to inventory and merchandise standards according to the POMP manual, profit planner, and plan-o-gram.
Education and/or Experience:
* S.
Diploma or General Education Degree (GED).
* 5 years of experience in a retail or customer service setting required.
* 2 years of experience in a supervisory role where you led, coached, and inspired a team of associates required.
* Bachelor's Degree in Arts/Sciences (BA/BS) preferred.
* 2 years of experience in a store or department management role preferred.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Store Manager and thrive with us today!
JR042268
....Read more...
Type: Permanent Location: Willingboro, US-NJ
Salary / Rate: Not Specified
Posted: 2024-10-04 08:29:38
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Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: 108000
Posted: 2024-10-04 08:29:37
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Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 108000
Posted: 2024-10-04 08:29:36
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Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: 108000
Posted: 2024-10-04 08:29:36
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Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: 108000
Posted: 2024-10-04 08:29:35
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Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: 108000
Posted: 2024-10-04 08:29:34
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Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: 108000
Posted: 2024-10-04 08:29:34
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: 108000
Posted: 2024-10-04 08:29:33
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: 108000
Posted: 2024-10-04 08:29:32
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: 108000
Posted: 2024-10-04 08:29:30
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: 108000
Posted: 2024-10-04 08:29:30
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Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: 108000
Posted: 2024-10-04 08:29:29
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: 108000
Posted: 2024-10-04 08:29:29
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: 108000
Posted: 2024-10-04 08:29:28
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: 108000
Posted: 2024-10-04 08:29:27
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: 108000
Posted: 2024-10-04 08:29:27
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: 108000
Posted: 2024-10-04 08:29:26
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: 108000
Posted: 2024-10-04 08:29:26
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: 108000
Posted: 2024-10-04 08:29:25
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: 108000
Posted: 2024-10-04 08:29:24
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: 108000
Posted: 2024-10-04 08:29:24
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: 108000
Posted: 2024-10-04 08:29:23
-
Description & Requirements
Maximus is seeking a Manager, Incident Response.
The Manager, Incident Response is the single authority to manage the process of restoring normal service operation as quickly as possible to minimize the impact to business operations for Federal Services.
This position works closely with other Incident Managers within Maximus and other DoE contracts in the portfolio to champion IT Service Management practices with the goal to standardize and streamline the Incident Management processes within projects and contracts, ensuring consistency and efficiency.
This is a remote position.
Essential Duties and Responsibilities:
- Develop and implement strategic plans for IT Response Management, aligning with Maximus' goals and industry best practices.
- Identify and prioritize initiatives to strengthen IT Response processes and procedures.
- Lead and manage the IT Response Management team, providing guidance, mentorship, and professional development opportunities.
- Foster a collaborative and high-performance culture within the team.
- Oversee the execution of IT Response procedures, ensuring a swift and effective response to major incidents.
- Play a hands-on role in managing and resolving escalated incidents.
- Analyze and optimize incident response processes to enhance efficiency and effectiveness.
- Drive continuous improvement initiatives within the team, leveraging lessons learned and industry best practices.
- Develop and deliver training programs to enhance the skills and knowledge of the response management team.
- Encourage ongoing professional development and certifications within the team.
- Communicate incident response status, trends, and challenges to senior management and relevant stakeholders.
- Prepare comprehensive reports and documentation for incident response activities.
- Serves as expert on Incident Management and assists in establishing policy as it relates to the successful documenting and resolving of Incidents as required under the FSA program.
- Implements and follows standard procedures relating to Incidents.
- Provides operational and policy guidance to other staff members when necessary.
- Able to provide input to program documentation and training materials as needed.
-Follows ITIL-based processes throughout the Incident lifecycle.
- Manages active stakeholder bridge lines during a Major Incident.
- Gathers required information and authors After Action Reports.
-Facilitates handoff to Problem Management for all Root Cause Analysis activities.
- Assist with additional IT Service Management responsibilities for Maximus as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor's Degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Required Education and Skills Experience:
- Bachelor's degree and 5+ years of prior IT related management ...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: 108000
Posted: 2024-10-04 08:29:22
