-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Baltimore, US-MD
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:34
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Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:33
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Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Portland, US-ME
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:33
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Pharmacy Technician\Technician in Training
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Pharmacy Technician today!
As a Pharmacy Technician in Training, you receive free training with our exclusive Rite Aid Pharmacy Technician Training & Certification Program.
Your purpose is to successfully complete the program and continue working as a Rite Aid Pharmacy Technician.
Click here to check out our Pharmacy Technician Video!
Why you will THRIVE here:
You love to help people.
You care about the Health and Wellness of your community.
You have an innate need to find answers where they aren't obvious.
You have a way of making people feel comfortable.
You enjoy an organized environment.
You always remember details.
Your email and phone etiquette are top-notch.
Day-in-the-Life of a Pharmacy Technician in-Training:
* Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.
* Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.
* Retrieve medication from inventory.
* Create prescription labels and put them on prescription containers.
* Place medication into prescription containers.
* Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.
* Assist with maintaining the Pharmacy department by keeping it clean and in order.
* Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.
* Administer Rite Aid programs including FlavoRx, Living More, etc.
Taking care of patients is not a 9-5 job.
Our Pharmacy Technicians come into this role knowing that they will be working weekdays, weekends, evening shifts, and some holidays.
Because we work as a team, we all work together to be reasonably flexible to make all of our schedules work.
It is because of the friendly, team-oriented, and welcoming attitude of our Pharmacy Technicians that make Rite Aid the pharmacy of choice for our customers and patients and for our employees.
Qualifications:
H.S.
Diploma or General Education Degree (GED) required.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Pharmacy Technician/Technician Trainee and thrive with us today!
JR039146
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-09 08:18:32
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Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Kansas City, US-KS
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:32
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:31
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Des Moines, US-IA
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:31
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Davenport, US-IA
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:30
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:28
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:27
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Springfield, US-IL
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:25
-
Technician - mid-level experience (II) - Electrical, Cortland, NY
Intertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for a Technician - mid-level experience- Electrical to join our Hazardous locations (HAZLOC) team in Cortland, NY.
This is a fantastic opportunity to start or grow a versatile career, facilitating international trade and regulatory product testing on the Electrical Team!
We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide.
Intertek is continually innovating and evolving to reduce risk for consumers, brands, and organizations in every sector around the world.
Our purpose: Bringing quality, safety, and sustainability to life.
Intertek's Electrical team provides assurance, testing, inspection, and certification for a variety of electric products, including appliances, consumer electronics, lighting, medical devices, information communications technology, HVACR, industrial, and energy transmission and distribution.
Our dedicated professionals help ensure the quality, safety, and sustainability of electrical products used by people throughout the world.
What are we looking for?
The Technician - mid-level experience - Electrical, is responsible for providing technical support for engineering staff, mostly performing duties related to testing.
Salary and benefits information
The base wage or salary range for this position is $21 - $25 per hour.
Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.
In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off, paid holidays, paid parental leave, medical plan options, dental, vision, life, and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and more.
What you'll do:
* Read apply test methods and test specifications provided by engineering for EUT (equipment under test).
* Read and understand schematics and manufacturing instructions.
* Set up and operate EUT (Equipment Under Test); perform and document simple repairs on EUT as needed.
* Perform testing of products in accordance with international safety standards.
* Follow sample handling procedures, ensure that sample is logged into and out of the system.
Move equipment as needed through the facility.
Properly package sample for shipment.
* Performing basic analysis of test data and routine calculations.
* Be comfortable handling flammable gases in accordance with Intertek protocol.
* May make recommendations regarding technical decisions relating to the interpretation and applicability of test standards.
* May communicate with clients and management.
* Perform other work as required.
Minimum Requirements & Qualifications
...
....Read more...
Type: Permanent Location: Cortland, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-09 08:18:24
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Pharmacy Technician
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Pharmacy Technician, today!
As a Pharmacy Technician, you will assist the Pharmacist and Pharmacy Manager with serving customers and maintaining the Pharmacy department.
Your purpose is to provide timely, knowledgeable, and courteous help where needed in the Pharmacy department.
Click here to check out our Pharmacy Technician Video!
Why you will THRIVE here:
You love to help people.
You have an innate need to find answers where they aren't obvious.
You have a way of making people feel comfortable.
You enjoy an organized environment.
You always remember details.
Your email and phone etiquette are top-notch.
Day-in-the-Life of a Pharmacy Technician:
* Enter prescription information including but not limited to patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.
* Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.
* Retrieve medication from inventory.
* Create prescription labels and put them on prescription containers.
* Place medication into prescription containers.
* Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.
* Assist with maintaining the Pharmacy department by keeping it clean and in order.
* Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.
* Administer Rite Aid programs including: FlavoRx, Living More, etc.
Taking care of patients is not a 9-5 job.
Our Pharmacy Technicians come into this role knowing that they will be working weekdays, weekends, evening shifts, and some holidays.
Because we work as a team, we all work together to be reasonably flexible to make all of our schedules work.
It is because of the friendly, team-oriented, and welcoming attitude of our Pharmacy Technicians that make Rite Aid the pharmacy of choice for our customers and patients and for our employees.
Education and/or Experience:
* H.S.
Diploma or General Education Degree (GED) required.
* Pharmacy Technician state and/or national certification.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Pharmacy Technician and thrive with us today!
JR039145
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-09 08:18:22
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:21
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:21
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
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Type: Permanent Location: Evansville, US-IN
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:20
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
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Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:20
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
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Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:19
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
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Type: Permanent Location: Columbus, US-GA
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:19
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:18
-
EMC Engineer
Intertek is searching for an EMC Engineer to join our Connected Worldteam in our Lexington, KY office.
This is a fantastic opportunity to grow a versatile career in Engineering!
The EMC Engineer position will independently perform testing and evaluation on a variety of products to the provisions of U.S., Canadian and other International EMC/EMI standards; writing reports; and communicating with clients.
Schedule
2nd shift: 4:00 PM to 12:30 AM
What you'll do
* Independently conducting on and off-site evaluation of products to determine compliance with applicable standard(s)
* Read and determine applicability of national codes and standards clauses for the EUT (equipment under test)
* Under scope of the project, identify and locate test instruments and equipment required for testing
* Follow established test plan
* Mentoring less senior technical personnel
* Supply information for quotes such as length of project, site needed, rental equipment, samples, and standards that will be used
* Provide more specialized "expertise" in one product category, i.e., become reviewer, resident expert, or obtain and maintain advanced product knowledge
* Set up and operate standard test equipment including, but not limited to spectrum analyzer, oscilloscope, multimeter, signal generators, amplifiers, surge generator etc.
* Basic use of hand tools as needed
* Perform other work as required
What it takes to be successful in this role:
* Bachelor's degree in engineering
* 2+ years directly related experience
* Must be self-motivated and able to work independently in a fast-paced, multi-tasking environment
* Ability to define problems, collect data, establish facts and draw valid conclusions
* Ability to make technical decisions and engineering judgments independently within established parameters
* Must possess the fundamental technical and administrative skills required to perform the job duties
* Ability to travel up to 25%
* A valid driver's license and reliable driving record is required.
Preferred requirements and qualifications:
* Bachelor's degree in electrical engineering
* Prior project management experience
* Demonstrated experience with U.S., Canadian, and other international compliance standards, i.e., ANSI, CSA, UL, EN, IEC
Why work at Intertek?
Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts.
At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all.
Learn more about Our History and What We Do .
What we have to offer:
When Working with Intertek , you can expect salary and benefit package competitively placed wit...
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Type: Permanent Location: Lexington, US-KY
Salary / Rate: Not Specified
Posted: 2024-08-09 08:18:18
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:17
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:16
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:14
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:13