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Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Service Associate, today!
As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.
Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.
Why you will THRIVE here:
You love to help people.
You enjoy jumping in and helping.
You are a natural leader.
You consistently exceed expectations.
You are excited to provide top-notch customer service.
You remember people and they remember you.
You easily turn customer complaints into compliments.
Day-in-the-Life of a Service Associate:
* Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
* Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
* Maintain the cleanliness and organization of the store.
* Stock store shelves and endcaps with merchandise.
* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
* Assist with the operation of the One-hour Photo department, if applicable.
* Build and maintain displays of merchandise and complete new plan-o-grams.
* Complete inventory counts and order merchandise based on the results.
* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
* Assist with price markdowns and changes for merchandise on the shelves.
Qualifications:
Must be at least 16 years old.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Service Associate and thrive with us today!
JR039723
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Type: Permanent Location: Drexel Hill, US-PA
Salary / Rate: Not Specified
Posted: 2024-08-17 09:59:46
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
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Type: Permanent Location: Roanoke, US-VA
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:45
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:45
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:44
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:43
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:42
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:41
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:40
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:39
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:38
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:37
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:36
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:36
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:35
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:34
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:33
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Providence, US-RI
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:32
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:31
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:30
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:29
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:28
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:27
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:27
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:26
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Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Tulsa, US-OK
Salary / Rate: 20.87
Posted: 2024-08-17 09:59:25
