-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Bangor, US-ME
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:53
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Baton Rouge, US-LA
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:52
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Portland, US-ME
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:51
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Bowling Green, US-KY
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:50
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Shreveport, US-LA
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:50
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: New Orleans, US-LA
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:49
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Kansas City, US-KS
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:48
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:48
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Springfield, US-IL
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:47
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:46
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:46
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:45
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Davenport, US-IA
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:44
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:44
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:43
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:42
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:42
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:41
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:40
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:40
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:39
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:38
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:38
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:37
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:36
