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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Falls Church, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-07 11:06:18
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to help clients and build trust - ask questions and listen to understand, anticipate their needs.
* Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* 1+ year of sales experience in Retail, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory requirements.
Dodd Frank/Truth in Lending ActThis position is subject to the Dodd Frank/Truth in Lending Act ...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-10-07 11:06:13
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Join a team where you can shape customer-first travel experiences and see your work shipped at scale.
You'll partner across design, engineering, and business teams to deliver meaningful improvements from discovery through launch.
As a Senior Product Associate in Chase Travel, you'll drive product strategy and execution for a defined area of the digital travel experience, using data, research, and customer feedback to build new capabilities and continuously improve existing journeys.
Job responsibilities
* Owns and delivers the product roadmap for a defined focus area across web and mobile experiences
* Defines product strategy and priorities using business goals, customer research, and analytics
* Gathers, document, and clarify requirements across internal teams and external partners to align on outcomes and milestones
* Partners with cross-functional teams including design, technology, analytics, risk, legal, compliance, operations, servicing, and marketing to deliver product enhancements
* Leads product reviews and strategy discussions with leaders, using performance insights to evolve roadmap decisions
* Writes epics, user stories, and acceptance criteria to enable effective delivery
* Runs experiments and iterate based on measurable results and customer insights
* Maintains strong understanding of user journeys and experience insights to inform backlog refinement and future enhancements
Required qualifications, capabilities, and skills
* Bachelor's degree is required.
* 3 years of experience in product management, product ownership, or digital product delivery.
* Experience with product lifecycle activities including discovery, requirements definition, backlog refinement, and prioritization.
* Experience writing clear user stories, acceptance criteria, and requirements documentation.
* Strong quantitative skills and comfort using data to make product decisions
* Ability to manage multiple priorities with attention to detail and strong follow-through
* Comfort navigating ambiguity and driving progress through change
Preferred qualifications, capabilities, and skills
* Experience building or managing products in the travel industry
* Experience working in Agile delivery environments
* Familiarity with experimentation practices (for example, A/B testing) and learning loops
* Proficiency with Jira and Confluence
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and locati...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-07 11:06:09
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Build products that help teams deliver real business outcomes with agent-based artificial intelligence-safely, reliably, and with measurable impact.
You will join a high-visibility platform team focused on accelerating engineering delivery through reusable capabilities, strong engineering practices, and a culture of thoughtful collaboration and continuous learning.
As a Software Engineer III at JPMorganChase within Enterprise Technology, AI and Machine Learning and Data Platforms, you will design, build, and operate platform capabilities that enable teams to develop, evaluate, and run agent-based solutions powered by large language models (LLMs).
You will translate complex problems into production-grade services, partnering with product, engineering, data, security, and risk and compliance stakeholders to deliver measurable outcomes.
You will take end-to-end ownership-from design and implementation through monitoring and continuous improvement-while maintaining a high bar for quality, reliability, and responsible use.
Job responsibilities
* Deliver end-to-end platform features for agent-based artificial intelligence use cases, from technical design through production deployment, monitoring, and ongoing improvements
* Build and maintain reusable services and components that enable teams to create, evaluate, and operate LLM-powered agents at scale
* Implement evaluation and testing approaches for LLM systems, including quality measurement, regression testing, and error analysis to improve reliability over time
* Develop observability capabilities such as tracing, metrics, logs, and analytics to support healthy operations and fast troubleshooting
* Apply security, safety, and governance-by-design patterns, including guardrails, access controls, and audit-ready operational practices aligned to security and governance requirements
* Collaborate with product managers and stakeholders to define success metrics, prioritize work, and deliver measurable business impact
* Partner across engineering, data, security, and risk and compliance stakeholders to ensure solutions are secure, stable, and scalable
* Produce clear documentation and reference implementations that accelerate adoption and promote responsible, consistent engineering practices
Required qualifications, capabilities and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Proficiency in Python with strong software engineering fundamentals, including testing practices, version control, and code review
* Experience building and operating production services, including incident readiness, performance tuning, and operational stability for data-intensive systems
* Hands-on experience delivering machine learning and/or LLM-enabled features into production environments, including monitoring and post-deployment iteration
* Practical experience with prompt engineering and retr...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-07 11:06:08
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Bloomington, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-07 11:06:08
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Warren, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:59
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you'll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM.
You'll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share.
As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.
Job Responsibilities
* Manage, retain and deepen a portfolio of approximately 80-100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
* Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience
* Strong knowledge of deposit and cash management products and services, and knowledge of bu...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:55
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As a Technology Support Lead in Asset & Wealth Management (AWM) Technology, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services.
Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
The Technology Support Lead is a US Technology Resiliency Operations (Ops) Officer responsible for regulatory readiness and operational resiliency oversight across the AWM application portfolio.
The role is critical for overseeing application testing, resiliency documentation, taxonomy alignment, and firm-wide control adherence across the AWM portfolio to ensure compliance with regulatory requirements.
The position also leads portfolio-level data analysis to maintain audit readiness and proactively address emerging risks.
The Technology Support Lead partners with application owners and global resiliency stakeholders to maintain testing evidence, documentation, control adherence, and audit readiness.
Job responsibilities
* Own portfolio-level resiliency governance for a suite of AWM applications, including oversight of resiliency documentation, testing plans, and evidence management.
* Lead and coordinate resiliency testing (e.g., disaster recovery, cyber recovery, data restore, and sustained operations exercises) and ensure issues are tracked to remediation.
* Provide guidance to application owners on resiliency and cyber-resiliency planning, including minimum control expectations and documentation standards.
* Maintain alignment to firm resiliency taxonomy/standards (e.g., service criticality, recovery objectives, control mapping) and track control compliance across the portfolio.
* Produce portfolio reporting and data analysis to maintain audit readiness, identify gaps/trends, and proactively escalate emerging risks.
* Coordinate scheduled exercises that may occur outside standard hours (including occasional weekend testing), ensuring stakeholders are prepared and outcomes are documented.
* Leads team adoption of enterprise-authorized AI capabilities within the work environment to improve incident triage speed and consistency (e.g., synthesizing operational signals into prioritized actions), with human-in-the-loop validation and appropriate handling of sensitive data.
* Execute policies and procedures that ensure operational stability and availability and lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
* Monitor production environments for anomalies, address issues, drive evolution of utilization of standard observability tools, and escalate and communicate issues and solutions to business and technology stakeholders through incident resolution and service restoration
* Applies ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:52
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Holland, US-MI
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:49
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Consumer & Community Banking Risk Modeling Internship Program.
Our AI and Data Science teams combine data science, research, and industry expertise to develop innovative solutions for complex financial challenges.
By leveraging technologies like AI, blockchain, big data, machine learning, and robotics, we enhance customer and client experiences and promote impactful, real-world applications in a collaborative, entrepreneurial environment.
As a Summer Intern within the Consumer and Community Banking (CCB) Risk Modeling teams, you will build advanced solutions in areas such as credit decision, fraud detection, and loan loss reserve.
Throughout the internship program, your professional growth and development will be nurtured through project work aligned with your academic and professional interests, mentorship, and engaging speaker series with senior leaders.
Successful completion of the program may lead to full-time employment offers.
Job Responsibilities
* Explore cutting-edge research in partnership with leading academic institutions, applying the latest Machine Learning techniques or Data Science Theories to CCB's unique data assets
* Collaborate with stakeholders to drive model-driven transformation across business
* Focus on Deep Learning, Reinforcement Learning, Natural Language Processing, Speech/Voice Analytics, Time Series, Computer Vision, Cryptography, and Interpretability, and Ethics and Fairness of AI
* Follow the protocol and procedures when dealing with sensitive data, and firm's policy and guideline when interacting with control and governance bodies
* Work with other team members in a collaborative and inclusive manner
Required qualifications, capabilities and skills
* Enrolled in a Ph.D.
or 2-year Master's degree program in math, science, engineering, computer science or other quantitative fields with an expected graduation date of December 2027 through July 2028.
* Knowledge of machine learning / data science theory, techniques and tools
* Knowledge and proficiency in Python
* Excellent analytical, quantitative and problem-solving skills and demonstrated research ability
* Strong communication skills and the ability to present findings to a non-technical audience
Preferred qualifications, capabilities and skills
* Experience with modern machine learning tools such as PyTorch and XGBoost
* Experience with data tools such as Hadoop, PySpark and SQL
* Experience with Java, C++, C#, Rust an additional bonus
* Knowledge in Reinforcement, Meta, Graph or Transfer learning
* Knowledge in newer deep learning architecture such as Transformer or Mamba
* Knowledge in advanced mathematics arising in financial modeling such as Probability Theory, Monte-Carlo Simulation, Markov Chain and Econometric Theories
We will be filling our classes on a rolling basis.
We strongly encourage you to submit your application as early as possible before job postings close....
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:44
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Build a stronger, more proactive control environment for one of the firm's most important customer journeys.
You will help protect customers and the business by identifying risk early, improving controls, and driving timely remediation.
You'll partner with teams across the firm and influence outcomes through data, sound judgment, and clear communication.
Join a team that values collaboration, continuous improvement, and innovation.
Job Titles and Descriptions Guidelines.pdf
As a Vice President, Control Manager in the Home Lending organization within Consumer and Community Banking, you will lead the design and evolution of an enhanced control framework that supports continuous, integrated risk assessment.
You will drive top-down risk analysis, real-time issue detection and escalation, root cause analysis, and sustainable remediation.
You will partner closely with key stakeholders to identify control gaps, strengthen processes, and improve transparency into control health.
You will also use data, automation, and technology to advance an effective and scalable control environment.
Job Titles and Descriptions Guidelines.pdf
Job responsibilities
* Lead the design, execution, and ongoing enhancement of controls across the mortgage lifecycle, including originations, fulfillment, closing, servicing, and default operations
* Evaluate regulatory and operational risks within mortgage lending and develop strategies to strengthen the control environment
* Provide oversight and effective challenge for risk assessments, control evaluations, issue management, and remediation to meet internal standards and regulatory expectations
* Partner with business, Compliance, Legal, Operational Risk, Audit, and Technology stakeholders to identify control gaps and implement sustainable solutions
* Support regulatory examinations, internal audits, and control testing by providing subject matter expertise and ensuring remediation is completed effectively
* Monitor key risk and control indicators, industry trends, and regulatory developments to proactively identify risks and drive continuous improvement
* Lead root cause analysis for control failures, regulatory issues, customer impacts, and process breakdowns, and oversee corrective action implementation
* Drive governance routines, executive reporting, and senior leadership risk discussions to provide transparency into the control environment
* Leverage data analytics, automation, and technology to anticipate trends, translate business needs into solutions, and improve control effectiveness
* Strengthen operational resilience by partnering on anti-fraud and cybersecurity control priorities relevant to Home Lending processes
* Lead, coach, and develop a diverse team while fostering a culture of operational excellence, innovation, and accountability
Required qualifications, capabilities, and skills
* 7 years of experience in financial services with background in...
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Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
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Type: Permanent Location: Bethesda, US-MD
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:37
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Boca Raton, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:35
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Weston, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:30
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
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Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:26
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
....Read more...
Type: Permanent Location: Paramus, US-NJ
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:22
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Simsbury, US-CT
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:14
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You are a proven leader with a passion for delivering high-quality products.
Join our innovative team and help us ensure that our products meet and exceed the needs of our customers.
As a Product Portfolio Operations Director in Consumer & Community Banking Personalization and Insights, you are an expert in creating cross-product synergies.
As a leader on the team, you leverage your advanced capabilities to innovate on cross product-line coordination, remove barriers to success, and create ways for teams to continuously innovate on solutions-focused products and product features.
You will lead Product Delivery and Customer Success for a portfolio of high-impact personalization, data-driven insights, and customer engagement capabilities, translating strategic priorities into executable delivery plans and driving cross-functional alignment across customers, internal users, and business stakeholders.
Ready to shape how millions of customers experience personalization and insight? You'll bring strong operating discipline, a customer orientation, and experience delivering data-enabled products in a complex environment, partnering closely across Product, Technology, Design, Data & Analytics, Operations, Controls, Legal, Risk, Compliance, and Finance to deliver capabilities that are scalable, measurable, and well-controlled.
Job responsibilities
* Works across products and product lines to help ensure delivery against business objectives
* Executes the strategy for reporting and communications to support our portfolio management operations and change initiatives
* Oversees and coaches a team to best implement the strategy for adapting and executing the full product-line framework and ensures our core cross-product priorities, sequencing, and trade-offs are realized
* Implements portfolio-level tracking of controls, financials, resourcing needs, and key prioritization decisions
* Owns end-to-end delivery execution from intake and prioritization through launch, adoption, measurement, and optimization
* Translates business strategy into clear roadmaps, milestones, success measures, and delivery plans
* Defines and leads customer success and adoption strategies, including stakeholder readiness, user engagement, training, communications, and post-launch support
* Monitors adoption, usage, satisfaction, operational performance, and business-impact metrics to identify opportunities for improvement
* Creates feedback loops with customers, business users, and internal stakeholders to inform roadmap decisions and product enhancements
* Serves as a trusted advisor to senior leadership on delivery health, adoption, stakeholder readiness, and business impact
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise in program management or performance optimization
* Proven ability to manage and implement operational effectiveness and portfolio management init...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:10
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
....Read more...
Type: Permanent Location: Simsbury, US-CT
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:05
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Drive the development and evolution of healthcare payment solutions by translating customer needs, market insights, and business priorities into impactful product outcomes.
As a Product Manager, Vice President on the Healthcare Payments Consumer Receivables and Digital Channels team, you will own and drive key product domains within our merchant acceptance and payment device portfolio.
You will identify market opportunities, incorporate customer and industry insights into the product roadmap, and partner with engineering, operations, risk, sales, and client-facing teams to deliver scalable payment solutions.
Acting as the voice of the customer, you will define requirements, prioritize investments, and lead product initiatives through the software development lifecycle to enhance healthcare payment experiences and deliver measurable business value.
Job responsibilities
* Define and execute product strategy, roadmap, and priorities for healthcare payment solutions, including payment devices, card processing, eCheck, and merchant funding capabilities.
* Identify market opportunities and customer needs through client engagement, industry research, competitive analysis, and data-driven insights.
* Develop business cases and product recommendations that align customer needs with organizational objectives.
* Partner with engineering teams to deliver scalable, resilient, and compliant solutions from discovery through launch.
* Translate customer needs and market requirements into functional requirements, user stories, and prioritized backlogs.
* Monitor product, operational, and financial performance metrics to inform product decisions and roadmap priorities.
* Collaborate with risk, compliance, legal, and controls partners to ensure products meet regulatory, security, and business requirements.
* Develop expertise in the healthcare payments landscape, including patient payments, premium payments, provider collections, and emerging digital payment experiences, to support product strategy and innovation.
Required qualifications, capabilities, and skills
* 5+ years of product management experience, or equivalent experience in payments, fintech, healthcare technology, or a related field.
* Demonstrated experience owning product strategy, roadmap development, and product delivery.
* Strong understanding of product lifecycle management, agile methodologies, customer discovery, and requirements definition.
* Ability to influence and drive alignment across technical, commercial, operational, and executive stakeholders.
* Experience analyzing market trends, customer feedback, and performance data to inform product decisions.
* Self-starter, effective at prioritizing tasks, managing time, expectations, organizing people, and getting things done
* Excellent written, verbal, and presentation skills.
Preferred qualifications, capabilities, and skills
* Demonstrated prior experie...
....Read more...
Type: Permanent Location: Irvine, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-07 11:05:01
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As a Controls Room Product Owner (Associate), you will support the product strategy and delivery for our products, enabling effective oversight and execution across the control environment.
You will drive measurable improvements in how test plans are designed, monitored, and executed-leveraging AI-enabled and agentic workflow patterns to improve efficiency, consistency, and transparency while maintaining appropriate controls and human oversight.
You will operate with a "speed-to-production" mindset, executing through an iterative delivery approach (e.g., Pizza POD model) to rapidly prototype, validate with users, and scale durable capabilities.
Partnering closely with Software Engineering, Data Science, Design, Control Management, and Compliance stakeholders, you will help drive an outcome-focused roadmap, balance risk and value trade-offs, and ensure solutions are scalable, resilient, stable, and adoptable.
Control Management maintains a strong and consistent control environment across the firm.
With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.
The Controls Room Team within Control Management works collaboratively with other control disciplines and oversees existing control functions as well as the development of new control functions and protocols.
The team's objective is to empower the three lines of defense with risk-based information to manage their control environment.
We achieve this by collecting, analyzing and monitoring firmwide risk-based intelligence into all lines of business and corporate functions.
The Controls Room gathers information from key business and technology partners in order to:
• Facilitate better decision making and actionable insights across the Firm.
• Create cost-effective and automated reporting; and
• Provide views into risk and issues.
Job Responsibilities:
* Support product strategy and delivery for the Controls Room Product ecosystem; align priorities to user needs and oversight objectives.
* Lead customer discovery activities (interviews, workflow analysis, pain-point identification) to translate needs into a prioritized roadmap/backlog and clear value proposition.
* Execute delivery in an agile Pizza POD model: rapid prototyping (using GitHub Co-Pilot / Claude/ChatGPT, etc.), short development cycles, and continuous feedback loops with users and stakeholders.
* Own and maintain the product backlog: write/refine epics, user stories, and acceptance criteria that are clear, testable, and aligned to outcomes.
* Contribute to AI enablement within the product: identify high-impact use cases (e.g., NLP-driven insights, automation, decision support) and support responsible deployment with a...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-07 11:04:58
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The Private Bank Digital Team is looking for a Senior Associate, Digital Product Strategy to accelerate how we drive adoption of our digital products across the Private Bank.
As we rapidly increase the pace of product development and launches, we need someone who pairs an AI-product mindset with a relentless focus on data-driven decision-making to ensure our innovations reach, engage, and deliver value to clients and advisors.
This is a high-impact role for someone who is obsessed with understanding user behavior, uncovering adoption barriers, and leveraging AI to unlock scalable growth.
Key Responsibilities
* Drive Digital Product Strategy: Help shape and execute digital product strategy across priority journeys and platforms, aligning adoption goals with broader business outcomes.
* Drive Adoption at Scale: Own and execute the strategy for accelerating adoption of newly launched and existing digital products across the Private Bank ecosystem.
* Coordinate Roadmaps: Partner with product owners to coordinate cross-product roadmaps, connect dependencies, and align launch sequencing and adoption plans across initiatives.
* Drive Product Engagement: Drive product engagement across product owners and with advisors-identifying opportunities to increase awareness, usage, and sustained engagement through targeted enablement and adoption motions.
* Connect Advisor and Client Platforms: Identify and drive opportunities to better connect advisor-facing and client-facing platforms-ensuring a cohesive end-to-end experience across channels.
* Partner Across Global Private Bank and Wealth Management Solutions: Collaborate with stakeholders across Global Private Bank and Wealth Management Solutions to align priorities, coordinate launches, and scale successful digital capabilities.
* Apply an AI-Product Mindset: Identify and champion opportunities to embed AI capabilities into products and adoption workflows-turning emerging AI technologies into practical, client-facing value.
* Leverage Data Relentlessly: Build and maintain a data-driven view of adoption performance.
Define metrics, monitor usage trends, and translate insights into actionable strategies.
* Partner Cross-Functionally: Collaborate closely with Product, Design, Engineering, and Advisor-facing teams to align adoption goals with product roadmaps and launch cadences.
* Optimize the Adoption Funnel: Diagnose friction points across the user journey and design interventions-from onboarding to sustained engagement-that measurably improve uptake.
* Experiment & Iterate: Establish a test-and-learn culture, running experiments (e.g., A/B testing, cohort analysis) to continuously refine adoption tactics.
* Influence Stakeholders: Communicate adoption insights and recommendations to senior leadership, using data storytelling to secure buy-in and drive decisions.
* Communicate Clearly and Consistently: Translate complex product and data ins...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-07 11:04:49
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years hands on Software Development Life Cycle experience
* Experience implementing solutions using Java, SQL, UI frameworks, Design patterns, microservices, Cloud native architecture, Angular/React, RESTful APIs for enterprise-scale applications.
* Experience with SQL performance tuning, JDBC, and ORM frameworks (Hibernate/JPA)
* Strong experience in various SQL and NoSQL datastores including Oracle, MongoDB
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Demonstrated experience leading effective use of approve...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-07 11:04:46
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Join our dynamic team as a Change Execution Management Lead and help drive transformational change at scale.
This is a unique opportunity to shape how we execute strategic initiatives, bringing structure, clarity, and momentum to complex, cross-functional deliveries that directly impact clients and frontline teams.
You'll partner with senior stakeholders across product, sales, service, onboarding, and control functions in an environment that values ownership, innovation, and continuous learning.
As a Change Execution Management Lead- V ice President in the JPMorgan Chase Payments team, you will act as a senior individual contributor leading change execution, enablement, and readiness across multiple complex initiatives.
You will convert strategic priorities into actionable plans, align stakeholders across Product, Sales, Onboarding, Service, Marketing, Legal, Compliance, Risk and Controls, and proactively manage risks, dependencies, and stakeholder expectations to ensure successful delivery.
You will lead governance processes, including tollgates, executive reporting, and decision tracking; drive disciplined execution through tools such as Workfront; and ensure initiatives are launched with strong operational readiness, effective communication, and measurable results.
You will demonstrate executive presence, influence stakeholders without direct authority, and maintain a strong sense of ownership.
Job responsibilities
* Lead change execution for a portfolio of strategic initiatives, ensuring consistent governance, delivery discipline, and readiness outcomes across programs.
* Establish clear execution standards, including plans, milestones, tollgates, risk, issue, action and dependency management, and drive adherence across stakeholders and delivery partners.
* Identify, track, and drive completion of deliverables, ensuring clear ownership, due dates, and closure discipline.
* Build and maintain strong working relationships with Product, Sales, Implementations and Onboarding, Service, Marketing, Technology as needed, Legal, Compliance, Risk and Controls.
* Facilitate senior-level discussions to align priorities, resolve constraints, and secure timely decisions while balancing speed, client experience, and risk management; act as a trusted advisor by clarifying goals, shaping options, surfacing tradeoffs, and recommending paths forward to keep launches on track.
* Own management reporting, stakeholder updates, and executive communications, ensuring clear status, risks, issues, decisions needed, and timeline impacts.
* Run governance forums and tollgates, ensuring effective agendas, action capture, follow-ups, and documented outcomes; maintain disciplined tracking and documentation in Workfront and related tools to ensure consistent portfolio hygiene and audit-ready visibility.
* Identify, assess, and escalate risks and issues early, ensuring mitigation plans are in place, stakeholders are aligned, and i...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-10-07 11:04:41
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Elevate user engagement through strategic content design, fostering inclusive and intuitive digital experiences.
As a Content Design Vice President in Digital Channels, you will develop and execute content plans for inclusive, usable product experiences and play a pivotal role in shaping customer experiences through content.
Lead strategically important initiatives, drive innovative solutions to complex problems, and collaborate with cross-functional teams.
Leverage your expertise in content design and content architecture and provide guidance and direction in the narrative structure of products and services.
Create engaging, user-friendly content that effectively communicates complex concepts to a diverse audience.
Champion inclusive design and customer experience and contribute to the success of JPMorgan Chase's user experience design efforts.
You'll lead an area called Manage and Service that includes account management, key servicing journeys and security.
You're building intuitive, scalable self-service solutions via coordinated entry points that will reduce call volume.
Job responsibilities
* Develop and implement content design strategies for multiple components of a product or a series of small products, ensure alignment with business requirements and user experience goals
* Facilitate end-to-end discovery workshops with designers to gain a better understanding of the underlying narrative and optimal content architecture required to make the product intuitive and highly usable
* Use content models and taxonomies to design, structure and organize digital content to effectively guide customers through the experience and simplify complex technical concepts
* Collaborate with cross-product teams to develop consistent voice and narrative structures across products and services
* Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms
* Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites
* Expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices
* Extensive experience facilitating workshops for product and experience design, creating compelling content journeys
* Advanced technical literacy and deep understanding of content platforms and their impact on user experience
Preferred qualifications, capabilities, and skills
* Experienced in information architecture and running content experiments
* Ability to clearly articulate content design decisions
* P...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-07 11:04:37
